Detail-oriented office manager with expertise in managing daily operations and improving office efficiency. Skilled in effective communication and conflict resolution, ensuring positive client interactions and streamlined processes.
Overview
3
3
years of professional experience
Work History
Office Manager
C & L Shields
Delta
05.2023 - Current
Managed daily office operations and maintained efficient workflow processes.
Oversaw inventory management and ordered supplies as needed.
Implemented office policies to enhance productivity and organization.
Developed and maintained filing systems for easy document retrieval.
Trained new employees on office procedures and software tools.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Reviewed files and records to obtain information and respond to requests.
Provided training to new hires on office policies and procedures.
Developed and implemented office policies and procedures.
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.
Guided employees in handling difficult or complex problems.
Computed balances, totals or commissions to support accounting team.