Christine Sams
Dubai,UAE
Summary
Professional banking specialist with proven expertise in financial services, client relationship management, and sales strategies. Adept at fostering collaborative team environments and delivering impactful results. Skilled in financial advising, account management, and cross-selling, with strong adaptability to evolving client needs. Known for reliability and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Privilege Relationship Manager
Abu Dhabi Commercial Bank
01.2023 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Consistently exceeded monthly sales goals by cultivating a strong network of professional contacts and referrals.
Relationship Manager
Citibank N.A
01.2021 - 01.2023
- Managed a book of 2.7M AUM, focusing mainly on Client servicing, Investment, Insurance and Foreign Exchange.
- Qualified for multiple events in Citibank and was felicitated by the delivery across multiple lines.
Territory Manager
IDFC First Bank
01.2019 - 01.2021
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Manager
Axis Bank
01.2016 - 01.2018
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Grew sales and boosted revenues, applying proactive management strategies, enhancing sales and operation training.
Education
MBA - Business Administration And Management
Welingkar Institute of Management
05-2018
Bachelor Degree - Accounting And Finance
University of Mumbai
02-2015
Skills
- Relationship building and management
- Excellent communication
- Customer relationship management
- Adaptable to Changing Conditions
- Service support
- Client relationships
- Creative and Innovative
- Microsoft Office
- Problem Anticipation
- Compliance Assessment
- Cross Department Teamwork
- Consistency in Follow ups
Certification
- Certified Islamic Banking Executive (CIBE), Abu Dhabi Commercial Bank
- Holding valid UAE driving license
- AMFI, Association of Mutual Funds in India
- IRDA, Insurance Regulatory and Development Authority of India
Hobbies and Interests
- Travelling
- Sports
- Music
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Privilege Relationship Manager
Abu Dhabi Commercial Bank
01.2023 - Current
Relationship Manager
Citibank N.A
01.2021 - 01.2023
Territory Manager
IDFC First Bank
01.2019 - 01.2021
Sales Manager
Axis Bank
01.2016 - 01.2018
- Certified Islamic Banking Executive (CIBE), Abu Dhabi Commercial Bank
- Holding valid UAE driving license
- AMFI, Association of Mutual Funds in India
- IRDA, Insurance Regulatory and Development Authority of India
MBA - Business Administration And Management
Welingkar Institute of Management
Bachelor Degree - Accounting And Finance
University of Mumbai
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