Dependable Customer Service Associate with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Catering Consultant
Publix
Simpsonville, SC
12.2022 - Current
Provided excellent customer service by listening to customers' needs and helping them find what they were looking for.
Coordinated catering services when requested by customers .
Coordinated catering services for conferences and meetings.
Assisted with catering orders for special events.
Provided assistance with catering orders when needed.
Assistant manager at Bryson Middle School
Greenville County Schools, FANS Dept.
Simpsonville
09.2018 - Current
Working with a training manager to help operators in the kitchen perfect the menu and presentation of our food for the children
Open the kitchen to prepare for prepping and cooking breakfast and lunch to our students
Responsible for providing safe and balanced meals to our students
Utilized Mosiac POS system for recipes, student searches, accounting for meals served, making sure end of day paperwork balanced and making the daily deposit
Utilized FANSNET to do forecasting for menu items served daily and for logging in the meals that were served that day
Maintained a relationship with outside vendors, such as PET, SYSCO, and Marvin’s Produce, to have menu items needed to feed students daily.
Deli Clerk
Publix Super Markets
Simpsonville
07.2012 - 08.2019
Provided premier customer service by greeting every customer, and offering them a sample of our deli meats and cheeses
Slicing meats and cheeses to specifications of the customer, making quality subs and sandwiches, making platters for special occasions, and making sure working environment was clean and sanitized
Informed customers of current sales, while recommending suggestions and expertise on products offered throughout the store.