Shelby Belcher
Portland,OR
Summary
I am a passionate and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Catering Consultant
Cafe Veloce
03.2024 - Current
- Developed pricing structures to optimize profitability while remaining competitive in the market.
- Implemented communication protocols to enhance client engagement and streamline event coordination.
- Designed order forms and process documents, improving efficiency and reducing operational errors.
- Collaborated with chefs and management to create catering menus tailored to diverse preferences.
- Provided strategic recommendations to improve workflow efficiency for seamless event execution.
- Created and managed project plans, timelines and budgets.
Talent Acquisition Partner
ZoomCare
01.2023 - Current
- Built and maintained talent pipelines for high-volume and hourly roles.
- Managed full-cycle recruiting, ensuring a seamless experience from sourcing to hiring
- Developed recruitment metrics to track hiring progress and report insights to leadership.
- Collaborated with eight hiring managers, providing training, coaching, and strategic hiring solutions.
- Ensured compliance with state and federal regulations, overseeing pre-employment screenings.
- Led employee onboarding processes and contributed to internal career pathing initiatives.
Area Manager
ZoomCare
11.2021 - 01.2023
- Managed operations for 10 clinics, overseeing staffing, performance, and compliance.
- Conducted audits and assessments, providing targeted feedback and improvement plans.
- Hired and trained ZoomCare Associates, ensuring high standards in performance and patient care.
- Collaborated with District Managers on business objectives, strategy, and reporting.
- Handled payroll, scheduling, and inventory control to maintain smooth clinic operations.
Clinic Associate
ZoomCare
05.2018 - 11.2021
- Provided administrative and clinical support to 35+ patients a day, ensuring high-quality care .
- Trained in phlebotomy, conducting blood draws and preparing labs for analysis.
- Managed patient check-in/check-out, explaining health insurance benefits and scheduling follow-ups.
- Dispensed medication and facilitated patient referrals.
- Oversaw inventory management, placing orders and conducting end-of-month counts.
Server
JackRabbit
03.2017 - 09.2019
- Delivered exceptional customer service, anticipating guest needs for a seamless experience.
- Cross trained to be able to cover any position including bussing, running food, hosting, and working in the cafe.
- Educated guests on menu options, providing recommendations and upselling high-margin items.
- Managed private events, ensuring flawless execution from setup to breakdown.
Restaurant and Catering Manager
Pine State Biscuits
04.2016 - 05.2018
- Led all aspects of catering and events, including pricing, coordination, and execution.
- Recruited, trained, and supervised a team of 15 servers and 10 cooks.
- Managed work schedules, ensuring efficiency in a high-volume restaurant environment.
- Oversaw inventory and supply orders, ensuring seamless service.
Skills
- Scheduling
- Meeting planning
- Interpersonal communication
- Schedule & calendar planning
- Conflict management
- Presentation development
- Project planning
- Process improvements
- Executive support
- Business administration
- Strategic planning
- Project management
Timeline
Catering Consultant
Cafe Veloce
03.2024 - Current
Talent Acquisition Partner
ZoomCare
01.2023 - Current
Area Manager
ZoomCare
11.2021 - 01.2023
Clinic Associate
ZoomCare
05.2018 - 11.2021
Server
JackRabbit
03.2017 - 09.2019
Restaurant and Catering Manager
Pine State Biscuits
04.2016 - 05.2018
Similar Profiles
Momoko NakamuraMomoko Nakamura
Barista Shift Supervisor at Cafe VELOCEBarista Shift Supervisor at Cafe VELOCE
Momoko NakamuraMomoko Nakamura
Barista Shift Supervisor at Cafe VELOCEBarista Shift Supervisor at Cafe VELOCE
Hasan DaggaHasan Dagga
Photographer & Videographer at Veloce CafePhotographer & Videographer at Veloce Cafe
Benjamin HadlerBenjamin Hadler
QA Specification Coordinator at Flowers FoodsQA Specification Coordinator at Flowers Foods
Lyyli MattsonLyyli Mattson
Floral Designer at FreelanceFloral Designer at Freelance