Christine Schmittauer
Wantage,NJ
Summary
Compassionate mental health professional with over 5 years of experience in patient care, crisis intervention and patient observation. Proven ability to enhance patient well-being through empathetic communication and effective problem-solving. Successfully implemented care strategies that improved patient safety and engagement, fostering a supportive environment for diverse populations.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Uber
Harrisburg, PA
05.2025 - Current
- Streamlined ride coordination processes to enhance driver and passenger experience.
- Mentored new drivers on best practices for service excellence and app navigation.
- Implemented efficiency measures that reduced wait times for riders in high-demand areas.
- Collaborated with local teams to optimize routes, improving overall service delivery.
Psychiatric Technician
Wellspan-Philhaven
Mount Gretna, PA
11.2023 - 03.2025
- Monitored patient behavior to ensure safety and adherence to treatment plans.
- Assisted in daily living activities to promote patient independence and well-being.
- Completed intake assessments to gather relevant patient information for care.
- Documented patient progress accurately in electronic health records for continuity of care.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Counseled and mentored clients on substance use and life choices.
Mental Health Technician
Hackensack Meridian Carrier Clinic
Belle Mead, NJ
04.2020 - 10.2023
- Monitored patient behaviors and reported changes to healthcare team for timely interventions.
- Assisted with daily living activities, promoting independence and enhancing overall patient well-being.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Provided crisis intervention and support during behavioral incidents, ensuring safety for all.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Education
EKG Technician
Sussex County Community College
Newton, NJPhlebotomy
E&S Academy
Elizabeth, NJSkills
First aid and CPR certified
Crisis intervention
Patient observation and safety monitoring
Empathy and active listening
Conflict resolution
Patience and adaptability
Problem solving and decision making
Strong verbal and written communication skills
Multicultural competence
Accomplishments
- Consistently recognized by patients and families for compassion and professionalism
- Received positive feedback from team members for strong teamwork and communication
- Known for maintaining calm and supportive presence during high-stress situations
Timeline
Independent Contractor
Uber
05.2025 - Current
Psychiatric Technician
Wellspan-Philhaven
11.2023 - 03.2025
Mental Health Technician
Hackensack Meridian Carrier Clinic
04.2020 - 10.2023
EKG Technician
Sussex County Community College
Phlebotomy
E&S Academy