Human Resources Executive with more than 20 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Human Resources
New Hope-Solebury School District
New Hope, PA
01.2020 - 06.2023
Establish and implement short- and long-term corporate human capital plans, including improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management
Provide comprehensive labor expertise, tools, and consultation to administration
Develop a bargaining strategy and negotiate multiple collective bargaining agreements before expiration
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Spearheaded innovative approaches to resource allocation and strategic planning.
Evaluated company documentation to verify alignment with regulatory requirements.
Maintained human resources regulatory compliance with local, state and federal laws.
Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Processed employee claims involving performance issues and harassment.
Developed succession plans and promotion paths for staff.
Director, Human Resources
ExecuPharm
King of Prussia, PA
10.2016 - 01.2020
Managed all Human Resource and Payroll functions in North America, EMEA, and APAC
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Established departmental performance goals and provided feedback for underperforming areas.
Monitored and coordinated workflows to optimize resources.
Maintained human resources regulatory compliance with local, state and federal laws.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Processed employee claims involving performance issues and harassment.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Managed other HR staff and oversaw completion of tasks and initiatives.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Directed hiring and onboarding programs for new employees.
Educated employees on company policy and kept employee handbook current.
Empowered Human Resources culture centered on responsiveness, responsibility, and inclusion
Implemented and managed privacy policies and procedures in compliance with federal and international law
Director, Human Resources and Administration
Peddler's Village Partnership
Lahaska, PA
01.2013 - 09.2016
Oversaw human resources, administration, and payroll at all facilities and offices in the top HR position
Designed strategic technological and process solutions for human resources
Drafted and distributed reports to assist board members with critical business decisions.
Established departmental performance goals and provided feedback for underperforming areas.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Motivated employees through special events, incentive programs, and constructive feedback.
Monitored and handled employee claims involving performance-based and harassment incidents.
Organized and led staff orientation programs and training to promote collaboration.
Monitored office workflow and administrative processes to keep operations running smoothly.
Refined salary systems for all levels of employees with compensation programs, including 401(k), commissions, and bonus plans
Human Resources Manager
Peddler's Village Partnership
Lahaska, PA
03.2009 - 01.2013
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Organized and led staff orientation programs and training to promote collaboration.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Motivated employees through special events and incentive programs.
Reduced process gaps while supervising employees to achieve optimal productivity.
Devised hiring and recruitment policies for 450-employee company.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Generalist
EST Group, Inc
Hatfield, PA
02.2008 - 03.2009
Managed human resources and payroll function for two locations, including employee relations, conflict resolution, policy interpretation, performance management, compensation, staffing, and employee and leadership development
Developed and implemented a hiring program, including Internet recruiting and developing pre-employment/post-offer background searches helping to assure fit between candidates and jobs
Developed and enforced company policy and procedures relating to human resources activity.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Verified that vendors received timely enrollment information, changes and terminations.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Facilitated criminal background check process for new hires.
Explained and administered medical insurance, disability and flexible spending accounts.
Human Resources Generalist
EMSC/EMCARE, Inc
Horsham, PA
12.2003 - 10.2007
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Built comprehensive employee recruiting strategy.
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
Facilitated criminal background check process for new hires.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Education
Bachelor of Science - Human Resources Management
Capella University
Minneapolis
06.2020
Skills
Compensation and Benefits
Local, State and Federal Regulations
Employee Appraisals
Personnel Recruitment
HR Systems
Confidential Records Management
Staff Compensation
Human Resources Policy Development
Policy and Procedure Adherence
Benefits Programs
Labor Negotiations
Recruitment and Selection
Investigative Oversight
Strategic Planning
Grievance Resolution
Labor Legislation
Business Legal Compliance
Leadership Training
Compensation and Benefits Administration
Americans with Disabilities Act (ADA)
Administering Disciplinary Procedures
Drafting and Administering Contracts
Compliance
Time Tracking and Payroll Administration
Certification
SHRM-SCP - SHRM Senior Certified Professional
SPHR
Timeline
Director, Human Resources
New Hope-Solebury School District
01.2020 - 06.2023
Director, Human Resources
ExecuPharm
10.2016 - 01.2020
Director, Human Resources and Administration
Peddler's Village Partnership
01.2013 - 09.2016
Human Resources Manager
Peddler's Village Partnership
03.2009 - 01.2013
Human Resources Generalist
EST Group, Inc
02.2008 - 03.2009
Human Resources Generalist
EMSC/EMCARE, Inc
12.2003 - 10.2007
Bachelor of Science - Human Resources Management
Capella University
SHRM-SCP - SHRM Senior Certified Professional
SPHR
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