Christine Shallerhorn
New Orleans,La.
Summary
Remarkable Lead Food Service Worker/ Supervisor an extremely fast learner, with 11 plus years in food preparation. Skilled in effectively directing staff and overseeing operations to ensure optimal productivity. Bringing forth several years of industry experience and a passion for food service. Equipped with a diverse skill-set, conductive to achieving goals. Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 11 years in the field.
Overview
16
16
years of professional experience
Work History
Area Supervisor
Chartwells
02.2023 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Food Service Supervisor
Volunteers of America|Fresh Food Factor
08.2016 - 02.2023
- Setting goals for performance and deadlines in ways that comply with company’s plans and vision
- Organizing workflow and ensuring the employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching
- Ordering, receiving, and storing of products
- Recorded inventory monthly
- Menu Planning
- Knowledge of food service standards and practices
- Schedule work assignments as needed to ensure adequate staffing at all times.
Cashier
Acme Oyster House
03.2013 - 02.2015
- Process customer payments by cash, debit, gift, and credit card
- Inquire about guests experience and smooth any issues
- Answer telephone calls regarding reservations, menu questions, and business information
- Take to-go orders by phone and in person
- Kept oyster bar clean, stocked, and neatly arranged
- Worked well with other employees and listened carefully to directions from supervisors
- Developed strong relationships that resulted in a number of repeat customers.
Sales Associate
Dollar Tree
06.2012 - 02.2013
- Providing a positive customer experience with courteous service
- Registers sales on cash register by scanning items, itemizing and totaling customers
- Discounted purchases by redeeming coupons
- Collected payments by accepting cash, check, or charge payments from customers
- Balanced cash drawer by counting cash at the beginning and end of work shift.
Food Service Worker
Touro Infirmary
08.2008 - 08.2010
- Assembled patient trays according to specified diet order
- Portioned and served hot and cold food according to standards
- Delivers food, supplies, and patient trays to points of usage
- Stores food and supplies issued from the storeroom according to department regulations
- Collected used patient trays and returned to the department
- Performed all routine and special cleaning as assigned
- Disposed of waste according to established procedures
- Followed hospital and department safety and sanitation policies.
Education
David W Carter High School
Dallas, TX05.2007
Skills
- Food safety
- Detail-oriented
- Communication
- Inventory control
- Time managing
- POS Systems
- Computer literate
- Problem solving
- Accountable
- Leadership
- Finance
- Scheduling
References
- Hashawn Cheneau, 504-944-9748
- Samantha Youngblood, 504-510-1988
Timeline
Area Supervisor
Chartwells
02.2023 - Current
Food Service Supervisor
Volunteers of America|Fresh Food Factor
08.2016 - 02.2023
Cashier
Acme Oyster House
03.2013 - 02.2015
Sales Associate
Dollar Tree
06.2012 - 02.2013
Food Service Worker
Touro Infirmary
08.2008 - 08.2010
David W Carter High School
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