Dylan Sills
Bradenton,FL
Summary
Dynamic and results-oriented professional with extensive experience in retail environments, including a notable tenure at Home Depot. Excelled in customer service and stock management, significantly enhancing shopping experiences through expert product knowledge and efficient stock rotation. Demonstrated exceptional teamwork and time management skills, contributing to a positive and productive work atmosphere.
Overview
1
1
year of professional experience
Work History
Grocery Stocker
Detweilers
12.2023 - 02.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Grocery Stocker
Trader Joes
10.2023 - 11.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
Cashier
Home Depot
04.2023 - 06.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
State of Florida
01-2024
Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Stock rotation
- Cleanliness standards
- Quality control
- Team collaboration
- Stock replenishment
- Order bagging
- Friendly and personable
- Positive attitude
- Willing to learn
- Customer assistance
- Customer service
- Punctual and reliable
- Flexible schedule
- Energetic and outgoing
- Product restocking
- Clear communication
- Money handling
Timeline
Grocery Stocker
Detweilers
12.2023 - 02.2024
Grocery Stocker
Trader Joes
10.2023 - 11.2023
Cashier
Home Depot
04.2023 - 06.2023
High School Diploma -
State of Florida
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