Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Open To Work

CHRISTINE S. KRAEMER

Chicago,IL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Billing and TAP AgentAdministrative AssistantData Processor for INTL MailExport Administrator

Work Type

Full Time

Location Preference

On-Site
Location: Chicago, IL, USOak Lawn, ILChicago Ridge, ILBurbank, ILBridgeview, IL
Open to relocation: No

Salary Range

$22/hr - $24/hr

Important To Me

Paid sick leave401k matchStock Options / Equity / Profit SharingHealthcare benefitsCareer advancementWork-life balance

Summary

Motivated, proactive individual seeking a position in Administration assistant where my recent education in my present position as well as over 10 years of customer service experience will be utilized for the benefit of the company.

Overview

11
11
years of professional experience

Work History

Billing and TAP Agent

303 Taxi With Us
Chicago, IL
02.2023 - Current
  • Utilized Cab Maestro to generate detailed invoices, ensuring compliance with billing standards.
  • Facilitated communication by answering phone calls and addressing customer needs effectively.
  • Coordinated email interactions, addressing inquiries and providing necessary information to maintain effective communication.
  • Investigated and corrected disputed fares within Cab Maestro and Card One platforms to maintain customer satisfaction.
  • Analyzed data and produced accurate billing reports in Excel for financial oversight.
  • Oversaw the timely posting of checks to bank, facilitating efficient account reconciliation.
  • Identified and resolved issues systematically, ensuring seamless functionality across various platforms.
  • Compiled and formatted billing information into PDF documents, focusing on precision and efficiency.
  • Achieved timely processing of accounts payable and receivable, contributing to improved cash flow. Enhanced accuracy of financial records through diligent reconciliation efforts. Fostered strong relationships with vendors and clients to facilitate smooth transactions.

Administrative Assistant

Grane Transportation
Bensenville, IL
10.2015 - 02.2023
  • Coordinated customer interactions and assisted drivers to enhance service delivery and satisfaction.
  • Facilitated customer support by answering phone calls and addressing service-related duties.
  • Maintained professional relationships through prompt and organized email management and response.
  • Enhanced customer satisfaction and collaboration among team members through effective communication and service delivery.
  • Implemented strategic problem-solving techniques to enhance operational efficiency on every platform.
  • Oversaw invoicing procedures in 3PL management, enhancing operational efficiency and accuracy.

Data Processor for INTL Mail

UPS Supply Chain Solution
Bensenville, IL
10.2014 - 10.2015
  • Oversaw the organization and categorization of international mail documents, enhancing workflow efficiency.
  • Navigated international portal to locate and retrieve essential documents for project compliance and reporting.
  • Systematically gathered and documented ULB in C air to ensure data integrity and accessibility.
  • Executed ULD entry and manifest creation processes to ensure accurate cargo documentation.
  • Facilitated AC-12 export and generation processes to ensure compliance and accuracy.

Education

Medical Billing and Coding Diploma -

Everest College
Marionette Park, IL
08-2013

Cosmetology Diploma - undefined

Cameo Beauty Academy
Oak Lawn, IL
03-1994

Skills

  • Strong attention to detail
  • Skilled in Word, Excel, and PowerPoint
  • Experience with UPS-AMS
  • Effective client interaction
  • Skilled in using multifunctional office devices
  • Timely appointment coordination

LANGUAGES

Fluent in Italian

Timeline

Billing and TAP Agent

303 Taxi With Us
02.2023 - Current

Administrative Assistant

Grane Transportation
10.2015 - 02.2023

Data Processor for INTL Mail

UPS Supply Chain Solution
10.2014 - 10.2015

Cosmetology Diploma - undefined

Cameo Beauty Academy

Medical Billing and Coding Diploma -

Everest College

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