Christine Soltys
West Brookfield,MA
Summary
Results-driven professional known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Process Improvement Associate
UMass Memorial Health Care
Worcester, MA
2012.06 - 2025.10
- Regular audits of medical records to ensure appropriate documentation and coding.
- Conduct provider education when needed.
- Quarterly site meetings with entire staff.
- Used Microsoft Office to manage company correspondence, spreadsheets, and presentations.
- Maintained updated knowledge through continuing education and advanced training.
In-Home Nanny
Private Home
Miami, Florida
2009.03 - 2011.03
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Provided safe transportation to and from activities and events.
- Prepared nutritious meals, cleaned laundry, and sanitized play areas.
Night Store Manager
Big Y Foods Inc.
Springfield, MA
1998.10 - 2009.01
- Delivered exceptional customer service and handled inquiries and complaints.
- Contributed to successful operations by reviewing performance measurements, compliance, employee relations and policy enforcement to identify liability issues.
- Conducted employee performance evaluations to offer feedback.
Education
Certificate - Health Claims Specialist
Branford Hall Career Institute
Springfield, MA2012-06
High School Diploma -
Quaboag Regional High School
Warren, MASkills
- MS office
- Customer service
- Attention to detail
- Basic accounting
- Multiple priorities management
- Record and file management
- Cross-functional teamwork
- Workplace safety
- New hire training
- Calendar management
- Point of sale operation
- Management support
- Event coordination
- Work Planning and Prioritization
Certification
- AAPC - Certified Professional Coder (CPC)
- AAPC - Certified Risk Adjustment Coder (CRC)
- AAPC - Certified Documentation Expert - Outpatient (CDEO)
Affiliations
- Volunteer, Second Chance Animal Services - MA (2022 to present)
- Blood Donor, American Red Cross (1990 to present)
Timeline
Process Improvement Associate
UMass Memorial Health Care
2012.06 - 2025.10
In-Home Nanny
Private Home
2009.03 - 2011.03
Night Store Manager
Big Y Foods Inc.
1998.10 - 2009.01
Certificate - Health Claims Specialist
Branford Hall Career Institute
High School Diploma -
Quaboag Regional High School