Christine Stark
Piedmont,OK
Summary
Skilled in money handling and customer relationship development, I excelled at Muskogee Federal Credit Union by ensuring accurate financial transactions and fostering client loyalty through exceptional service. Demonstrated professionalism and attention to detail led to increased client retention and compliance with bank policies.
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Bank Teller
Muskogee Federal Credit Union
04.2005 - 07.2010
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Cashier
Lowes Home Improvement Stores
05.2002 - 05.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FLHigh School Diploma -
Muskogee High School
Muskogee, OK05-2002
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Decision-making
- Customer needs assessment
Timeline
Bank Teller
Muskogee Federal Credit Union
04.2005 - 07.2010
Cashier
Lowes Home Improvement Stores
05.2002 - 05.2005
Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Muskogee High School
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