Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Denise Ballard

Park Hill,OK

Summary

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Loan Officer

Muskogee Federal Credit Union
Tahlequah , OK
08.2022 - Current
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Provided customer service support throughout the entire process from application through closing.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Informed customers of loan application requirements and deadlines.

AVP, Personal Banker

Armstrong Bank
TAHLEQUAH, OK
10.2015 - 10.2022
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related
  • Identified needs of customers promptly and efficiently.
  • Analyzed financial data, credit reports, and other related documents for loan applications.

Member Service Representative

TTCU Federal Credit Union
Tahlequah, OK
06.2012 - 10.2015
  • Opened new accounts
  • processed loan application
  • Mortgage lending

Education

GED -

PADEN High School
Paden, OK
05-1982

Skills

  • Loan underwriting
  • Credit analysis
  • Risk assessment
  • Regulatory compliance
  • Financial documentation
  • Customer service
  • Sales techniques

Affiliations

  • Top in loan volume
  • Top in all sales
  • Outstanding employee recognition

References

References available upon request.

Timeline

Loan Officer

Muskogee Federal Credit Union
08.2022 - Current

AVP, Personal Banker

Armstrong Bank
10.2015 - 10.2022

Member Service Representative

TTCU Federal Credit Union
06.2012 - 10.2015

GED -

PADEN High School

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Denise Ballard