Christine Stein
Flint,MI
Summary
Detail-oriented professional with strong customer service skills and proven problem-solving abilities. Experienced in order fulfillment and inventory management, committed to enhancing customer satisfaction through efficient processes.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Online Fulfillment Assistant
Walmart
Grand Blanc, MI
03.2025 - 03.2026
- Assisted in processing online orders, ensuring timely fulfillment and accuracy of shipments.
- Collaborated with team members to maintain organized inventory and streamline order picking processes.
- Utilized Walmart's order management system to track and update order statuses efficiently.
- Supported customer service efforts by addressing inquiries related to online orders and delivery options.
- Implemented best practices for packaging items, reducing potential damage during transit.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Optimized workflow efficiency, prioritizing tasks based on deadlines and urgency levels.
- Improved customer satisfaction by efficiently processing and fulfilling online orders.
Crew Member
Burger King
Burton, MI
09.2023 - 09.2025
- Provided excellent customer service while efficiently processing transactions and handling food orders.
- Maintained cleanliness of work area, ensuring compliance with health and safety standards.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Managed inventory levels by restocking supplies and reporting shortages to management promptly.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Associate
Speedway Gas Station
Flint, MI
09.2024 - 03.2025
- Managed daily cash register operations to ensure accuracy and efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer interaction standards.
- Stocked shelves and maintained inventory levels to optimize product availability.
- Assisted in implementing promotional strategies to boost sales and customer engagement.
- Collaborated with team members to improve workflow and enhance overall service delivery.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Education
High School Diploma -
Carman-Ainsworth High School
Flint, MI05-2027
Skills
- Warehouse operations
- Order tracking
- Shipping coordination
- Sales support
- Cross-functional teamwork
- Marketing support
- Time management
- Order picking
- Hand-eye coordination
- Stock replenishment
- Teamwork
- Customer service
- Problem-solving abilities
- Attention to detail
- Dependable and reliable
- Multitasking
- Critical thinking
- Active listening
- Effective communication
- Customer relationships
- Adaptability and flexibility
Timeline
Online Fulfillment Assistant
Walmart
03.2025 - 03.2026
Associate
Speedway Gas Station
09.2024 - 03.2025
Crew Member
Burger King
09.2023 - 09.2025
High School Diploma -
Carman-Ainsworth High School