Christine Strah

Online Personal Grocery Shopper

Walmart

03.2005 - Current

Employed problem-solving skills to address out-of-stock situations creatively while maintaining customer satisfaction levels.
Navigated complex customer requests with resourcefulness, leveraging extensive product knowledge to offer suitable alternatives when needed.
Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.
Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
Contributed to a positive team atmosphere by maintaining open communication channels with colleagues and participating in problem-solving initiatives.
Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
Processed returns or exchanges when necessary, handling transactions courteously while maintaining a focus on customer satisfaction outcomes.
Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Consistently met deadlines and quality goals for accuracy and timeliness.
Greeted clients entering store to provide welcoming environment and friendly customer service.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Picked and packed order items.
Followed orders precisely for correct items, sizes and quantities.
Stocked designated items on shelves, end caps and displays.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Interacted with guests in friendly and knowledgeable way.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Stocked shelves to match planogram images and instructions.
Labeled products, rotated stock and fronted merchandise for appealing display.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Checked product levels and recommended new purchases.
Greeted store customers and discussed needs.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Marked stock with identification tags and labels to outline information such as storage locations.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Greeted customers and directed to requested products.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Supervised and trained new staff in performing census.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Planned and scheduled projects and directly performed installations.

Summary

Overview

Work History

Online Personal Grocery Shopper

Education

No Degree - Medical Laboratory Technology

No Degree - Medical Billing And Coding

High School Diploma -

Skills

Accomplishments

Timeline

Online Personal Grocery Shopper

No Degree - Medical Laboratory Technology

No Degree - Medical Billing And Coding

High School Diploma -

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