Christine Talley, LCSW
Gulf Breeze,FL
Work Preference
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Licenses:
Florida LCSW #25025~07/03/2025-Current
Idaho LCSW #LCSW-44957~4/2/2024-Current
Maine LCSW #LC21653~10/16/2025-Current
Utah LCSW #12939754-3501~10/6/2025-Current
Overview
17
17
years of professional experience
3
3
Certificate
Work History
EAP Licensed Mental Health Professional
Minute Clinic
09.2025 - Current
- Complete EAP intake assessments via telehealth platform.
- Assist with referrals for members needing ongoing or additional counseling services.
- Educate clients on managing mental health disorders and identifying signs and symptoms of relapse.
- Deliver crisis intervention support and de-escalation for clients experiencing mental health, emotional and behavioral symptoms.
- Document clients' functioning, mental health status and treatment needs.
- Evaluate patients and implemented comprehensive treatment plans to enhance mental health.
- Provide clients with recommendations to community resources.
Behavioral Health Unit Counselor
St. Alphonsus Regional Medical Center
05.2024 - 02.2025
- Developed and implemented personalized treatment plans to address various needs including mental health, emotional, and behavioral issues.
- Maintained confidentiality of all client information in accordance with HIPAA guidelines while providing compassionate care during difficult times.
- Contributed to a positive team culture within the unit, promoting respectful communication and collaboration among staff members.
- Conducted assessments to identify specific client needs, working closely with other professionals to provide appropriate services and resources.
- Led group therapy sessions focusing on topics such as coping skills development, self-esteem building, and anger management techniques.
- Strengthened relationships between clients and their families through regular family meetings, enhancing support systems for long-term success.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Actively participated in ongoing professional development opportunities to enhance knowledge and skills related to counseling best practices.
Trauma Therapist
BetterHelp
03.2022 - 04.2024
- Provide Individualized Trauma Therapy to Adults and Adolescents.
- Observe and monitor clients behaviors and responses to treatment.
- Guide clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Direct family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Apply an array of different methodologies to assist patients in therapy.
- Deliver client assessments for those struggling with addiction or relationship issues and implement strategies based on the clients needs.
- Educated clients on the neurobiology of trauma, helping them to understand the impact of their experiences on their mental and physical wellbeing.
- Improved client coping skills with the incorporation of mindfulness and relaxation exercises.
- Maintained detailed case notes for effective documentation, enabling review of progress and adjustments to treatment strategies as needed.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
Intensive Outpatient Director
Oceans Outpatient Behavioral Hospital
08.2020 - 03.2022
- Managed overall daily operations of Intensive Outpatient Program with 80 plus patients.
- Participate in staff recruitment, selection and training.
- Provide Leadership for all staff and interns.
- Ensure compliance with all organizational, regulatory agency and state standards.
- Conduct monthly program evaluations.
- Manage Operational Growth and Development.
- Actively network throughout local community/potential partners.
- Complete Physician-level peer to peer Review of medical records.
- Developed strategic plans for organizational growth, ensuring alignment with overarching goals.
- Cultivated a high-performance culture, encouraging creativity and accountability among team members.
- Achieved high client satisfaction, overseeing delivery of quality services and solutions.
Behavioral Health Therapist
Oceans Behavioral Inpatient Hospital
08.2018 - 07.2020
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
- Facilitated and conducted group and individual therapy sessions to address PTSD, anger management, substance abuse and grief.
- Administered personality assessments, behavioral assessments and assessments of intellectual functioning.
- Participated in interdisciplinary staff meetings to implement research-based changes and assess treatment plans.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Coordinated care seamlessly with external providers such as psychiatrists or medical doctors when necessary for optimal client outcomes.
Senior Bridge Field Care Manager
Humana
10.2015 - 08.2018
- Managed a caseload of 25-35 clients.
- Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
IMPACT Plus Program Case Manager
KVC Behavioral Healthcare
02.2012 - 07.2015
- Managed a caseload of 25-30 clients.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Participated in professional growth programs to support special education improvement efforts.
Education
Master of Science - Social Work
Asbury University
Wilmore, KY05-2015
Bachelor of Science - Child And Family Studies
University of Louisiana At Lafayette
Lafayette, LA05-2006
Skills
- Risk assessment strategies
- Client engagement
- Comprehensive care planning
- Conflict resolution strategies
- Strong organizational abilities
- Case management expertise
- Comprehensive patient documentation
- Cognitive behavioral interventions
- Substance use intervention
- Comprehensive biopsychosocial evaluations
- Patient-centered treatment design
Accomplishments
- Honoree of Kentucky Colonel (02/2015).
- Awarded Humana Shining STAR Award (06/2016).
- Awarded Oceans Employee of the Quarter (03/2019).
- Awarded Oceans Employee of the Year (07/2019).
Certification
- C-DBT
- CCTP I
- BSFT I
- Telehealth Sessions
- Licensed: LCSW (ID, FL, UT, ME)
Languages
English
Timeline
EAP Licensed Mental Health Professional
Minute Clinic
09.2025 - Current
Behavioral Health Unit Counselor
St. Alphonsus Regional Medical Center
05.2024 - 02.2025
Trauma Therapist
BetterHelp
03.2022 - 04.2024
Intensive Outpatient Director
Oceans Outpatient Behavioral Hospital
08.2020 - 03.2022
Behavioral Health Therapist
Oceans Behavioral Inpatient Hospital
08.2018 - 07.2020
Senior Bridge Field Care Manager
Humana
10.2015 - 08.2018
IMPACT Plus Program Case Manager
KVC Behavioral Healthcare
02.2012 - 07.2015
Master of Science - Social Work
Asbury University
Bachelor of Science - Child And Family Studies
University of Louisiana At Lafayette
References
*References Available Upon Request*
Quote
"No one can make you feel inferior without your consent."
Eleanor Roosevelt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Traveling
Animals
Nature
Psychology
Culinary Arts