Open To Work
Christine Talley, LCSW
Gulf Breeze,FL
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Licenses:
Florida LCSW #25025~07/03/2025-Current
Idaho LCSW #LCSW-44957~4/2/2024-Current
Maine LCSW #LC21653~10/16/2025-Current
Utah LCSW #12939754-3501~10/6/2025-Current
Overview
17
17
years of professional experience
3
3
Certificate
Work History
EAP Licensed Mental Health Professional
CVS Minute Clinic
Gulf Breeze, FL
09.2025 - Current
- Execute EAP intake assessments via telehealth platform.
- Coordinate referrals for members seeking ongoing or extended counseling support.
- Train clients on effective mental health disorder management techniques and detection of relapse signs and symptoms.
- Administer crisis intervention support and alleviate tensions for clients dealing with mental health, emotional, and behavioral symptoms.
- Analyze clients' mental health functioning and determine necessary treatment strategies.
- Implemented therapeutic interventions to support mental health and wellness.
- Administered patient assessments to create individualized treatment approaches.
- Present clients with guidance on accessing community resources.
Behavioral Health Unit Counselor
St. Alphonsus Regional Medical Center
Boise, ID
05.2024 - 02.2025
- Assessed client requirements and developed comprehensive treatment plans to target specific mental health, emotional, and behavioral issues.
- Encouraged respectful interactions and teamwork among staff members to strengthen unit cohesion.
- Facilitated assessments aimed at uncovering specific client needs, engaging with various professionals to align appropriate services and resources.
- Facilitated therapeutic group sessions to enhance patient engagement and recovery outcomes.
- Implemented structured family meetings to reinforce connections between clients and families, improving overall support systems.
- Developed individualized care plans in collaboration with multidisciplinary teams to address patient needs.
- Contributed to professional growth through participation in training sessions focused on counseling best practices.
Trauma Therapist
BetterHelp
Lafayette, LA
03.2022 - 04.2024
- Documented and assessed client behaviors and responses to treatment for ongoing evaluation and improvement.
- Delivered trauma-informed therapy to diverse clients, enhancing emotional resilience and coping strategies.
- Developed personalized treatment plans utilizing evidence-based practices to address individual client needs effectively.
- Implemented tailored therapeutic exercises for clients, integrating techniques from cognitive behavior therapy and dialectical behavior therapy to promote emotional resilience.
- Conducted detailed, culturally sensitive intakes and assessments, focusing on family strengths and individual needs.
- Applied multiple therapeutic techniques to facilitate effective patient therapy sessions.
- Evaluated client situations and implemented personalized intervention plans to support healing and growth.
- Conducted informative sessions on neurobiology of trauma, aiding clients in grasping the relationship between their experiences and mental, physical health outcomes.
- Guided clients in adopting mindfulness and relaxation practices to improve overall coping abilities.
- Recorded detailed case notes to ensure accurate documentation and enable timely modifications to treatment strategies.
- Conducted in-depth counseling for clients experiencing a variety of health-related concerns and emotional difficulties.
Intensive Outpatient Director
Oceans Outpatient Behavioral Hospital
Opelousas, LA
08.2018 - 03.2022
- Oversaw daily operations of intensive outpatient program serving over 80 patients.
- Oversaw training initiatives and selection procedures to build a skilled and cohesive workforce.
- Facilitated leadership development for staff and interns to enhance team performance.
- Conducted regular audits to verify compliance with organizational regulatory agency and state standards.
- Analyzed program performance on a monthly basis to identify areas for improvement.
- Oversaw strategic planning and execution of operational growth and development to drive efficiency.
- Established connections with local stakeholders and prospective partners to enhance community engagement.
- Conducted comprehensive physician-level peer-to-peer reviews of medical records.
- Designed and implemented strategic initiatives focused on fostering organizational growth in alignment with long-term goals.
- Implemented strategies to cultivate a culture of high performance, driving creativity and accountability within the team.
- Managed service delivery processes, focusing on maintaining high standards of quality and client satisfaction.
Behavioral Health Therapist
Oceans Behavioral Inpatient Hospital
Opelousas, LA
08.2018 - 07.2020
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
- Facilitated therapeutic sessions to support clients in managing PTSD, anger, substance abuse, and grief-related challenges.
- Achieved comprehensive insights into individual traits through effective administration of personality assessments. Delivered valuable behavioral assessments that illuminated participant interactions. Enhanced understanding of cognitive capabilities through thorough assessments of intellectual functioning.
- Engaged in cross-functional staff meetings to assess treatment plans and integrate research-driven improvements.
- Analyzed behavioral assessment outcomes to design and propose effective therapeutic action plans and treatments.
- Managed care coordination with external providers, including psychiatrists and medical doctors, focusing on achieving the best possible client outcomes.
Senior Bridge Field Care Manager
Humana
Lexington, KY
10.2015 - 08.2018
- Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
IMPACT Plus Program Case Manager
KVC Behavioral Healthcare
Lexington, KY
02.2012 - 07.2015
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Participated in professional growth programs to support special education improvement efforts.
Education
Master of Science - Social Work
Asbury University
Wilmore, KY05-2015
Bachelor of Science - Child And Family Studies
University of Louisiana At Lafayette
Lafayette05-2006
Skills
- Risk assessment strategies
- Client engagement
- Comprehensive care planning
- Conflict resolution strategies
- Strong organizational abilities
- Case management expertise
- Comprehensive patient documentation
- Cognitive behavioral interventions
- Substance use intervention
- Comprehensive biopsychosocial evaluations
- Patient-centered treatment design
- Clinical documentation
Accomplishments
- Honoree of Kentucky Colonel (02/2015).
- Awarded Humana Shining STAR Award (06/2016).
- Awarded Oceans Employee of the Quarter (03/2019).
- Awarded Oceans Employee of the Year (07/2019).
Certification
- C-DBT
- CCTP I
- BSFT I
- Telehealth Sessions
- Licensed: LCSW (ID, FL, UT, ME)
Languages
English
Timeline
EAP Licensed Mental Health Professional
CVS Minute Clinic
09.2025 - Current
Behavioral Health Unit Counselor
St. Alphonsus Regional Medical Center
05.2024 - 02.2025
Trauma Therapist
BetterHelp
03.2022 - 04.2024
Intensive Outpatient Director
Oceans Outpatient Behavioral Hospital
08.2018 - 03.2022
Behavioral Health Therapist
Oceans Behavioral Inpatient Hospital
08.2018 - 07.2020
Senior Bridge Field Care Manager
Humana
10.2015 - 08.2018
IMPACT Plus Program Case Manager
KVC Behavioral Healthcare
02.2012 - 07.2015
Master of Science - Social Work
Asbury University
Bachelor of Science - Child And Family Studies
University of Louisiana At Lafayette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"No one can make you feel inferior without your consent."
Eleanor Roosevelt
References
*References Available Upon Request*