Christine Tigu
Portland,OR
Summary
Dynamic professional with a proven track record at Onpoint, excelling in customer service and sales promotion. Recognized for resolving complaints efficiently and exceeding sales goals through effective communication and teamwork. Adept in inventory management and regulatory compliance, demonstrating reliability and a commitment to continuous improvement in all roles.
Overview
4
4
years of professional experience
Work History
Teller
Onpoint
Lake Oswego, OR
10.2024 - Current
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Provided exceptional customer service while accurately processing routine transactions.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Housekeeping Supervisor
VCS Home Commercial
Portland, OR
06.2022 - 09.2024
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Practiced safe work habits and wore protective safety equipment.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Online Grocery Associate
Walmart
Portland, OR
06.2021 - 05.2022
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Maintained accurate records of all orders placed through the website.
- Provided training and support for new employees joining the company's online grocery team.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Education
BBA -
Portland Community College
Portland, OR06-2027
High School Diploma -
Franklin High School
Portland, ORSkills
- Customer service
- Sales promotion
- Inventory management
- Regulatory compliance
- Continuous improvement
- Patience and empathy
- Teamwork
- Reliability
Languages
Romanian
Native/ Bilingual
Timeline
Teller
Onpoint
10.2024 - Current
Housekeeping Supervisor
VCS Home Commercial
06.2022 - 09.2024
Online Grocery Associate
Walmart
06.2021 - 05.2022
BBA -
Portland Community College
High School Diploma -
Franklin High School
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