Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Ulrich

Danville,PA

Summary

Dynamic professional with extensive experience in customer service and program management, notably at Wal-Mart Supercenter. Proven expertise in cash handling and transaction processing, complemented by strong problem-solving skills. Successfully trained staff and enhanced client satisfaction through effective service planning and team supervision. Committed to delivering exceptional results in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Cashier

Wal-Mart Supercenter
Bloomburg, PA
11.2021 - Current
  • Processed customer transactions efficiently and accurately at busy retail store.
  • Managed cash register operations, ensuring proper change and receipts were provided.
  • Assisted customers with product inquiries and provided recommendations for purchases.
  • Maintained cleanliness and organization of checkout area for optimal customer experience.
  • Handled returns and exchanges according to store policies, ensuring customer satisfaction.
  • Conducted inventory checks at register area, reporting discrepancies to management promptly.
  • Trained new cashiers in point-of-sale system and customer service protocols effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Clerk Cashier

Lowes Home Improvement
Bloomburg, PA
07.2020 - 11.2021
  • Assisted customers in locating products throughout the store.
  • Processed transactions accurately at the cash register.
  • Stocked shelves and maintained inventory levels regularly.
  • Organized merchandise displays to improve store appearance.
  • Assisted customers with inquiries and complaints in a professional manner.

Habilitation Manager

Hope Enterprise Corporation
Danville, PA
01.2006 - 01.2018
  • Managed habilitation programs for individuals with developmental disabilities.
  • Developed individualized service plans to meet client needs.
  • Coordinated communication between clients, families, and support staff.
  • Conducted regular assessments to evaluate client progress and adjust plans.
  • Trained new staff on best practices in habilitation services.
  • Oversaw scheduling of services and support for clients' daily activities.
  • Participated in interdisciplinary team meetings to discuss individual treatment plans and goals.
  • Supervised a team of direct care staff providing services to individuals with developmental disabilities.

Education

High School Diploma -

Millville High School
Millville, PA
06-1990

Skills

  • Individualized service planning
  • Client assessment
  • Program management
  • Team supervision
  • Staff training
  • Return processing
  • Cash handling
  • Customer service
  • Transaction processing
  • Problem solving
  • Time management

Timeline

Cashier

Wal-Mart Supercenter
11.2021 - Current

Clerk Cashier

Lowes Home Improvement
07.2020 - 11.2021

Habilitation Manager

Hope Enterprise Corporation
01.2006 - 01.2018

High School Diploma -

Millville High School

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