Laura Sylvince
Holbrook,MA
Summary
Dynamic Personal Shopper at Wal-Mart Supercenter with a proven track record in order accuracy and customer satisfaction. Expert in product knowledge and decision-making, consistently meeting quality goals while efficiently managing multiple priorities. Recognized for exceptional attention to detail and effective online order processing, ensuring timely fulfillment of customer needs.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Wal-Mart Supercenter
09.2023 - 05.2025
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
High School Diploma -
College Marie Regine
Haiti07.2017
Skills
- Product knowledge
- Decision-making
- Planning and organization
- Verifying order accuracy
- Prioritizing orders
- Attention to detail
- Heavy lifting
- Online order processing
Languages
English
Professional Working
French
Native or Bilingual
creole
Native or Bilingual
Spanish
Elementary
Timeline
Personal Shopper
Wal-Mart Supercenter
09.2023 - 05.2025
High School Diploma -
College Marie Regine