Alisha Rodriguez

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Loaded and unloaded orders at customer's homes or locations.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Worked productively with customers to meet order requirements and service expectations.
• Consulted with customers on food selections and custom order requests.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Tracked substitutions and informed customers of changes.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided information regarding charge accounts and loyalty programs.
• Answered constant flow of customer calls with minimal wait times.
• Consulted with outside parties to resolve discrepancies and create expert solutions.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Communicated professionally with colleagues, freelancers and clients.
• Increased efficiency and team productivity by promoting operational best practices.
• Maintained up-to-date knowledge of product and service changes.

· Counted cash in register drawer at beginning and end of shift

· Restocked, arranged and organized merchandise in front lanes to drive product sales

· Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency

· Accurately counted back change on cash transactions to align with register readouts and balanced cash till

· Greeted customers promptly and took orders to keep flow of traffic moving

· Prepped food items for later use to save staff time during busy hours

· Checked completed orders for accuracy and bagged meals for easy carrying

· Pleasantly and courteously interacted with customers to deliver quality service

· Assembled food orders while maintaining appropriate portion control

· Consistently provided friendly service to promote better customer engagement