Developing a new B2C digital mortgage application that was brought to market Jan 2024, starting impact of up to 30 leads per day
Driving strategy and priority of user requirements to maximize value being delivered
Impacting decisions on business strategy, product roadmaps, and user experience with business partners and the design team
Leading the engineering team on delivery timelines and removing impediments across cross-functional teams
Implementing data flow diagrams to architect how data flows across systems to create ecosystem alignment for New American Funding Technology
Product Owner
FUTURE
Detroit, MI
04.2022 - 05.2023
Developed and brought a new B2C SaaS and mobile product to market that allows freelancers and small businesses to run and track all their finance needs, impacting over 100,000 users
Managed and prioritized the backlog to maximize value being delivered, creating and accepting user stories, and aligning on business strategy
Produced reports by leveraging HubSpot that are used to conduct product analysis on the number of active users, member engagement, and inputting member feedback back into our product lifecycle
Implemented metrics to track the team’s velocity and improve our delivery goals by 40% per sprint
Executed a new process that supports cross functional teams throughout the software development lifecycle (SDLC) and supports our CI/CD deployment pipeline
Sr Business Strategist
Rocket Mortgage
Detroit, MI
12.2020 - 04.2022
Formulated a new intake, innovation to execution, process for all of Rocket Technology and Rocket Mortgage impacting over000 team members
Orchestrated ServiceNow ITBM (now SPM) solutions that takes 12 solutions down to 1, giving the company countless efficiency gains and cost reductions with consistency, visibility, and automation
Executed on the strategy for ServiceNow solutions; ITSM, ITBM, and ITOM for Rocket Mortgage FOCs (family of companies)
United relationships throughout the FOCs ecosystem to uncover thread tying, dependencies, and use cases to ensure alignment across a holistic and consistent intake process
Portfolio Manger
Rocket Mortgage
01.2020 - 12.2020
Created a new report that focused on Portfolio Heath for Rocket Mortgage that drove decision making across the company towards the value of work we prioritized for over 30,000 team members
Developed new game changing concepts evolving organizational goals & strategy (ie Investment Horizons, Product ROI, Gap Analysis) that improved work-in-progress visibility by over 70% for business leaders across the organization
Aligned ecosystem relationships/partnerships for holistic solutioning
Project Manager
Rocket Mortgage
05.2018 - 01.2020
Led multiple teams towards a Project Portfolio Management tool solution
Optimized visibility for technology and business leadership by creating and continuously driving the Portfolio Summary quarterly report
Established automated reporting for the Portfolio Team through Rocket Metrics, Azure DevOps, and Power Bi making us 3x more productive in improving technology teams KPIs
Increased accuracy in release train trends resulting in a 30% planning efficiency gain and a measurable decrease in scope waste
Led team members and guided career development to reach desired career goal(s)
Project Manager
Agate Software Inc
Glendale, AZ
10.2013 - 05.2018
Traveled and worked with State agencies to consult and implement Agate Software Grant Management Solutions
Created onboarding and training programs for new team members for over 100 team members
Configured SQL database tables to support developers while testing, create applications, and custom reports
Configuration Specialist
Agate Software Inc
05.2013 - 10.2013
Analyzed and configured clients flow charts requirements into Agate's service system
Generated comprehensive testing documentation for clients and end users