Christine L. Watson
Workforce Development Specialist
Victorville,CA
Summary
Workforce Development Specialist with over 20 years of experience administering the Workforce Innovative and Opportunities Act (WIOA), Job Training Partnership Act (JTPA) and the Welfare to Work (WTW) grants funded by the Department of Labor. Extensive experience in facilitating job readiness workshops, job placement assistance, extensive case management, specialized caseloads such as Veterans, Re-Entry, disabled and youth populations, and strong partner collaboration as well as community outreach. Strong communications skills both verbal and written as well as knowledgeable in local resources.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Workforce Development Specialist
County Of San Bernardino Workforce Development
Victorville, CA
06.2012 - Current
- Managed average caseload size of 80 customers per month.
- Provide job placement, resources and referrals and case management services for military veterans, dislocated workers, low income, and justice involved individuals
- Administered WIOA program per federal guidelines
- Determined eligibility and collected documentation
- Referrals to outside agencies for housing, special grants, low income assistance and crisis intervention, food and utility assistance
- Screen and refer clients to local employers matching skills and qualifications
- Monitoring resource room and assisting with computers and office equipment
- Determined need for supportive services and generated service arrangements for ancillary services.
- Oversaw job seeker aptitude and interest testing, reviewed results with job seekers and presented suitable career alternatives
- Performed complete assessment of job seeker's education, skills and work history to identify detrimental factors
- Educated job seekers on online employment formats and discussed specific requirements for online applications
- Assisted job seekers with vocational and technical school training
- Administered information and education to community and employers about available programs
- Facilitated seminars on job readiness, resume writing and career search resources
- Conducted preliminary interviews to determine if prospective employees met employer qualifications and referred eligible applicants to matching opportunities
- Provided special assistance to military veterans, aided in translating current skillset from military to civilian and offered complete career development and placement support
Employment Services Specialist
County Of San Bernardino-Transitional Assistance
Hesperia, CA
04.2003 - 06.2012
- Provide case management services to average caseload of 100.
- Case managed low income parents receiving benefits from Cal Works, under federally funded Welfare to Work program
- Facilitating job readiness workshops
- Teach employability skills training
- Group presentations and motivational talks
- Referrals to outside agencies for job leads, job placement, housing, emergency mental health, substance abuse and Domestic Violence
- Call on local employers to get info
- On current hiring needs
- Provide assistance to employers applying for Work Opportunity Tax Credit
- Screen and refer clients to local employers matching skills and qualifications
- Monitoring resource room
- Maintained resource room log and number of referrals submitted monthly
- Interviewed customers and assisted with resolution of non-compliance issues
- Offered supportive services and generated service arrangements
Education
Career Advising Vocational School Certificate - Career Coaching
UCSD Extension
Hybrid 01.2016 - 10.2016
Working Towards BA Degree - Liberal Studies
California State Polytechnic University
Pomona, CA 09.1991 - 09.1993
Associate's Degree - Business Administration
Citrus Community College
Glendora, CA 09.1986 - 06.1989
Skills
Workshop coordination
Online training experience
Data organization
Planning and Coordination
Multitasking Abilities
Teambuilding
Flexible and Adaptable
Self-Motivated
Written Communication
Specialized Case Management
Advance computer skills
Able to work with diverse populations
MS Office
Data Entry
Timeline
Career Advising Vocational School Certificate - Career Coaching
UCSD Extension
01.2016 - 10.2016
Workforce Development Specialist
County Of San Bernardino Workforce Development
06.2012 - Current
Employment Services Specialist
County Of San Bernardino-Transitional Assistance
04.2003 - 06.2012
Working Towards BA Degree - Liberal Studies
California State Polytechnic University
09.1991 - 09.1993
Associate's Degree - Business Administration
Citrus Community College
09.1986 - 06.1989