Christine Williams
Dearborn Heights,United States
Summary
Hardworking post graduate esthetician bringing 10+ years of customer service experience. Effectively maximizing loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Hook And Reel
09.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Behavior Technician
Metro EHS
01.2023 - 06.2023
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Education
Diploma - Esthetics
David Pressley Professional School of Cosmetology
Royal Oak, MI12.2023
Associate of Arts - Nursing
Washtenaw Community College
Ann Arbor, MI04.2020
Skills
- Waxing: legs, bikini, underarm
- Facials
- Skin care product knowledge
- Skin Analysis
- Customer Service
- Continuing education commitment
Timeline
Restaurant Hostess
Hook And Reel
09.2023 - Current
Behavior Technician
Metro EHS
01.2023 - 06.2023
Diploma - Esthetics
David Pressley Professional School of Cosmetology
Associate of Arts - Nursing
Washtenaw Community College
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