Christla Fama Michel
Sunrise
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Cashier
Security Officer
Hôpital Sacré-coeur
2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, coordinating with emergency services as necessary.
- Maintained accurate logs of daily activities and incidents for record-keeping purposes.
- Reviewed surveillance footage to investigate incidents and support incident reports.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Server
La Belle Maison Bar Resto
04.2022 - 07.2024
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Assisted in training new servers on menu knowledge and service protocols.
Server
La belle Maison
04.2022 - 07.2024
Education
No Degree - Nursing School
Broward College
Davie, FLHigh School Diploma -
College Adventiste
Haiti02.2022
Skills
- Customer service and satisfaction
- Customer service representation
- Strong customer service
- Friendly customer service
- Sales and customer service
- Attentive customer service
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Languages
Haitian creole Native
French Native
Timeline
Server
La Belle Maison Bar Resto
04.2022 - 07.2024
Server
La belle Maison
04.2022 - 07.2024
Customer Service Representative
Cashier
Security Officer
Hôpital Sacré-coeur
2023 - Current
No Degree - Nursing School
Broward College
High School Diploma -
College Adventiste