Christmas Carol Hand
Panama City,FL
Summary
Adept at leading breakfast service operations, demonstrated through success at Holiday Inn Express and Suites, enhancing guest retention significantly. Skilled in sanitation practices and efficient multitasking, I excel in creating a clean, welcoming dining environment. My leadership extends to training staff, improving service standards, and contributing to a notable increase in customer satisfaction.
Hospitality professional well-versed in delivering high-quality breakfast service and maintaining welcoming environment. Known for reliability and adaptability to changing needs, ensuring smooth operations. Proven skills in guest relations and teamwork contribute to consistently positive outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Breakfast Attendant In Charge
Holiday Inn Express and Suites
06.2022 - Current
- Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
- Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
- Serviced guests with food and beverage requirements.
- Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
Breakfast Attendant in Charge
La Quinta Inn & Suites In Panama City Florida
01.2022 - 06.2022
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Breakfast Attendant In Charge
Holiday Inn and Express and Suites
01.2014 - 12.2021
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Owner
Housekeeping Services
02.2005 - 12.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
High School Diploma -
Rutherford High School
Panama City, FL06-1973
Skills
- Efficient multitasking
- Cleanliness standards
- Sanitation practices
- Stocking
- Food safety knowledge
- Guest satisfaction
- Greeting guests
- Allergy awareness
- Food safety
- Food preparation
- Beverage service
- Food restocking
- Breakfast set up
- Stock replenishment
- Replenishing supplies
- Customer service
- Attention to detail
Certification
- Florida Certified Food Handler (Valid)
Timeline
Breakfast Attendant In Charge
Holiday Inn Express and Suites
06.2022 - Current
Breakfast Attendant in Charge
La Quinta Inn & Suites In Panama City Florida
01.2022 - 06.2022
Breakfast Attendant In Charge
Holiday Inn and Express and Suites
01.2014 - 12.2021
Owner
Housekeeping Services
02.2005 - 12.2014
High School Diploma -
Rutherford High School
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