Detail-oriented and dedicated professional with a background in project coordination, intake, and administrative support, eager to contribute expertise in patient coordination to advance the mission of Handspring as an Intake Coordinator.
Overview
11
11
years of professional experience
Work History
Project Coordinator
Events BSB
02.2022 - Current
Oversee project schedules for 50+ affiliates by managing purchase order deadlines, and adjusting invoices.
Collaborate with cross-functional teams to address and remove impediments.
Facilitate weekly stakeholder meetings via zoom and Microsoft Teams to discuss progress towards organizational goals.
Improved client satisfaction with timely follow up and transparent communication of deliverables.
Patient Intake Coordinator
Northwell Health
09.2017 - 08.2021
Upheld professional customer service by serving as primary contact for patient inquiries, clinicians, and Patient Access leadership.
Educated patients of their Explanation of Benefits (EOB’s), financial liabilities and reiterate post-op treatment plans, and discuss additional resources as necessary.
Streamlined outpatient intake by the collection of ID's, insurance cards, patient demographics, and consent/billing forms while in compliance with HIPPA.
Schedule and complete intake calls for pre-surgical testing and request additional information from referring physicians when needed; medical clearances,
Medical Assistant
University At Albany - Suny
08.2013 - 05.2017
Carried out administrative duties utilizing data entry skills in framework of medical databases (IMA).
Conducted insurance verification and pre-authorization and managed patient charts for care coordination services and other resources (PSYCKES, EPACES, IMA).
Managed incoming/outgoing communications via telephone and email.
Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)