Dedicated professional skilled in customer service and safety protocols. Experience in monitoring compliance and enhancing guest experiences, eager to leverage expertise in a dynamic role focused on operational success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Associate
The Home Depot
Saint Charles, Illinois
04.2024 - 08.2026
Guided customers in product selection and addressed inquiries to improve satisfaction.
Supported customer service with questions, complaints, and returns.
Maintained stocked inventory to support customer needs. and arranged product displays.
Maintained cleanliness on sales floor to enhance customer experience. and organized.
Certified Ski Instructor
Villa Olivia
Bartlett, Illinois
11.2023 - 03.2025
Conducted ski lessons for diverse skill levels and age groups.
Engaged with guests to promote a positive experience at the ski resort.
Demonstrated skiing skills, enhancing student engagement and confidence.
Lifeguard
Goldfish Swim School
Saint Charles, Illinois
06.2021 - 02.2023
Responded to emergencies with swift first aid and rescue techniques.
Monitored pool activities to ensure guest safety and compliance with rules.
Conducted regular safety drills and training sessions for staff and students.
Provided excellent customer service, addressing guest inquiries and concerns promptly.