Christopher Islas
Salt Lake City,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front Desk Agent (PM Shift)
Fairfield Inn Suites
Salt Lake City, UT
11.2023 - 03.2024
- Sales Quota Achievement, Customer Education, Product Sales, Business Development
- Utilized FOSSE by MARSHA for Point Of Sale System
- Inputted guest information into computer system accurately and securely
- Generated daily reports detailing occupancy levels, revenue amounts
- Managed cash drawer responsibly throughout shift.
Online News Article Writer Intern
CNN International
Mexico, MXN
11.2023 - 01.2024
- Proofread final versions of articles prior to submission
- Reviewed and revised articles for accuracy, clarity, grammar, and style
- Created content outlines and wrote drafts of articles based on research findings.
Travel Agent Assistant Internship
Cali-Tours
Pittsburgh, PA
06.2023 - 09.2023
- Compiled customer feedback surveys to monitor customer satisfaction levels regarding services provided
- Provided assistance in obtaining necessary visas and passports for international trips
- Assisted customers with travel inquiries and reservations, including flights, hotels, car rentals, and cruises
- Worked with vendors to ensure competitive pricing for airfare, hotel accommodations, rental cars, tours and other services.
Assistant Graphic Designer
Carnival Cruise Lines
Fort Lauderdale, FL
01.2023 - 06.2023
- Produced visual assets for social media platforms such as Instagram and Facebook
- Assisted with website updates and design tasks
- Prepared files for printing by reviewing artwork and making any needed corrections or modifications
- Designed logos, icons, infographics and illustrations for promotional purposes.
Online Marketing Coordinator Internship
Qnary
Layton, UT
10.2022 - 02.2023
- Tracked performance metrics using Google Analytics and other tools to measure ROI from digital campaigns
- Optimized content according to best practices in SEO and SEM fundamentals like keyword density, meta tags
- Designed banner ads for display on third-party websites
- Created landing pages optimized for conversion rate optimization.
Pharmacy Clerk
Farmacia Socorro
Mexico, MXN
03.2021 - 01.2023
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter
- Processed payments from customers using cash registers or other electronic systems
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Education
Trade School: Tourism And Travel Marketing -
Calmecac
07.2020
Culinary Arts and Gastronomy
07.2020
Certification Cosmetic Chemistry -
Coursera
Certification -
Association for Project Management (APM)
Skills
- Data Interpretation
- Audience Targeting
- Social Media Promotion
- Document Editing
- Hospitality Management
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Customer Service
- Bilingual (English and Spanish)
Timeline
Front Desk Agent (PM Shift)
Fairfield Inn Suites
11.2023 - 03.2024
Online News Article Writer Intern
CNN International
11.2023 - 01.2024
Travel Agent Assistant Internship
Cali-Tours
06.2023 - 09.2023
Assistant Graphic Designer
Carnival Cruise Lines
01.2023 - 06.2023
Online Marketing Coordinator Internship
Qnary
10.2022 - 02.2023
Pharmacy Clerk
Farmacia Socorro
03.2021 - 01.2023
Trade School: Tourism And Travel Marketing -
Calmecac
Culinary Arts and Gastronomy
Certification Cosmetic Chemistry -
Coursera
Certification -
Association for Project Management (APM)