Christopher A. Burkart
Marinette,WI
Summary
Experienced professional with a robust background in customer service and factory production, offering 20 years of expertise in high-productivity roles within fast-paced, high-stress environments. Proficient in both written and verbal communication, possessing a keen eye for detail and a positive attitude that fosters team success and client satisfaction. Recognized for flexibility and a willingness to take on additional responsibilities, contributing to company growth and efficiency through proactive problem-solving and continuous learning. Seeking a rewarding position that provides career advancement opportunities, where dedication and hard work are valued.
Overview
24
24
years of professional experience
Work History
Rytec Production Dept
Amerilux International
DePere, WI
11.2021 - Current
- Operate Machinery to manufacture, process and prepare commercial garage door panels
- Maintain a clean, organized, efficient work environment
- Met daily production goals, ensuring quality of product
Packaging Dept/ Quality/ Machine Operator
Valley Packaging
Green Bay, WI
10.2020 - 08.2021
- Worked as a team to process and package packaging materials for a variety of company contracts
- Maintained a tidy work environment
- Met daily production goals, ensuring quality of product
- Operated Machinery
Mozzarella Cheese Dept
Saputo Cheese
Lena, WI
09.2019 - 09.2020
- Worked as a team to process and package mozzarella cheese sticks
- Maintained a sanitary work environment
- Met daily production goals
Hose Assembly
Anchor Coupling
Menominee, MI
07.2018 - 07.2019
- Applied couplings to hoses
Client Service Representative
Ameriprise
De Pere, WI
06.2008 - 05.2018
- Answered on average 40-50 client calls a day via the call center queue
- Resolved client concerns, processed client requests, & ensured clients were given the assistance needed for billing & servicing of their insurance needs
- Performed duties of retention
Senior Resolution Specialist
APAC Customer Services (Now known as Alorica)
Green Bay, WI
10.2001 - 07.2007
- Answered on average 60-70 client calls a day via the call center queue
- Processed client emails
- Resolved client concerns, processed client requests, & ensured clients were given the assistance needed for billing & servicing of their paging units
- Performed duties in the Retention Department, retaining clients who wanted to cancel accounts
- Updated internal web pages on a daily basis
Education
High School Diploma -
First Baptist Academy
West Bend, WI05-1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Computer skills
- Multitasking Abilities
Timeline
Rytec Production Dept
Amerilux International
11.2021 - Current
Packaging Dept/ Quality/ Machine Operator
Valley Packaging
10.2020 - 08.2021
Mozzarella Cheese Dept
Saputo Cheese
09.2019 - 09.2020
Hose Assembly
Anchor Coupling
07.2018 - 07.2019
Client Service Representative
Ameriprise
06.2008 - 05.2018
Senior Resolution Specialist
APAC Customer Services (Now known as Alorica)
10.2001 - 07.2007
High School Diploma -
First Baptist Academy