Christopher Adams
Coarsegold,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Yosemite RV Resort
Coarsegold, CA
04.2022 - Current
- During winter and as needed I cover the front desk, answering phones, making reservations and assisting in house guests
- Maintaining, repairing and building facilities on a 38 acre camping property
- Making sure sites, cabins and yurts are in working order and are ready for guests to check in
- During summer months clean and maintain pool everyday (May-Oct)
- From weedeating to fixing septic fields,water lines and power pedestals, everything on the property is my responsibility to fix or build
Plumber
Fresno Plumbing And Heating
Fresno, CA
04.2018 - 03.2022
- Installed and repaired plumbing systems, ensuring compliance with local codes and regulations.
- New construction builds both commercial and residential including fire sprinkler system
- Diagnosed plumbing issues using advanced tools and equipment for efficient problem resolution.
- Collaborated with team members to complete projects within deadlines while maintaining high-quality standards.
- Installed new piping systems in various types of buildings following local building codes and regulations.
Plumber
Prime Plumbing & Mechanical
Merced, CA
08.2017 - 04.2018
- Operated backhoes and trenchers to excavate plumbing trenches for apartment complex.
- Learned to install water lines, vents, and drains during top-out phase.
- Left company because owner moved out of state
Shift Supervisor
Starbucks
Fresno, CA
04.2014 - 10.2017
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on customer service best practices and operational procedures.
- Monitored inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented new processes that improved speed of service during peak hours.
- Ensured compliance with health and safety regulations to create a safe work environment.
- Resolved customer complaints effectively, enhancing overall customer satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Enforced company policies and regulations with employees.
Education
Edison Highschool
Fresno, CA2016
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Problem-solving
- Clear communication
- Critical thinking
- Willing to learn
- Customer Service Background
- Till and safe balancing
- Team leader
Certification
ATSSA Certified Flagger
Timeline
Maintenance Technician
Yosemite RV Resort
04.2022 - Current
Plumber
Fresno Plumbing And Heating
04.2018 - 03.2022
Plumber
Prime Plumbing & Mechanical
08.2017 - 04.2018
Shift Supervisor
Starbucks
04.2014 - 10.2017
Edison Highschool