Motivated and dependable professional with experience in customer service and fast-paced work environments. Strong communication, teamwork, and organizational skills. Currently pursuing an Associate of Science in Pre-Health Sciences at CNM with long-term goals in healthcare and a commitment to continuous learning and professional growth.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
Albuquerque, USA
11.2025 - 05.2026
Packaged customer orders with precision to ensure timely shipment and customer satisfaction.
Verified orders for accuracy and completeness to minimize returns and enhance order reliability.
Filled orders according to defined standards using standard picking system.
Managed inventory levels in Amazon warehouse to support efficient order fulfillment.
Collaborated with team members to meet daily production goals.
Operated warehouse equipment safely and efficiently.
Followed proper packaging requirements depending on order size and type.
Followed safety protocols to ensure a safe working environment.
Wireless Sales Associate
Victra (Verizon Authorized Retailer)
Albuquerque, New Mexico
02.2025 - 06.2025
Recommended tailored products and services based on customer needs, enhancing sales performance and satisfaction.
Assisted customers with Verizon wireless plans, smartphones, accessories, and service upgrades.
Assisted with device activation, setup, and technical troubleshooting to ensure seamless customer experiences.
Resolved customer billing inquiries, account concerns, and service-related issues.
Processed customer transactions, including cash and credit card payments, using point-of-sale systems.
Maintained accurate sales records and organized inventory to streamline daily store operations.
Sales Associate
The Home Depot
Albuquerque, USA
01.2024 - 06.2024
Guided customers in product selection and addressed inquiries to enhance shopping experience.
Aided customers in locating products, responding to questions, and providing tailored product advice.
Arranged merchandise displays to improve visibility and accessibility for customers.
Collaborated with team members to ensure smooth store operations.
Participated in training sessions to improve product knowledge and skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Behavior Technician (BT)
Centria Healthcare Autism Services
Albuquerque
06.2026 - Current
Provide one-on-one Applied Behavior Analysis (ABA) therapy to clients under the supervision of a Board Certified Behavior Analyst (BCBA).
Implement individualized behavior intervention and skill acquisition programs to support client development.
Utilize positive reinforcement and evidence-based strategies to encourage appropriate behaviors and develop essential life skills.
Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
Collect and document behavioral data to monitor client progress and treatment effectiveness.
Communicate professionally with supervisors and caregivers regarding client progress and treatment goals.
Collaborated with families to develop tailored support strategies for effective home-based interventions.
Employed de-escalation techniques, including redirection and calming strategies, to effectively manage client crises.
Education
Associate of Science - Pre-Health Science (AS), Pre-Medical Concentration
Central New Mexico Community College
Albuquerque, NM
05.2026 - 10.2026
High school diploma -
West Mesa High School
Albuquerque, NM
Skills
Warehouse experience
Picking & packing
Attention to detail
Physical stamina
Time management
Multitasking
Data entry
Process improvement
Teamwork
Communication skills
Positive attitude
Professionalism
Leadership
Confidentiality
Active
English
CPR Certified
Timeline
Behavior Technician (BT)
Centria Healthcare Autism Services
06.2026 - Current
Associate of Science - Pre-Health Science (AS), Pre-Medical Concentration