Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Akers

New Baltimore,MI

Summary

Dynamic Com Tech Advanced 4 at Xfinity Comcast, recognized for enhancing customer satisfaction through expert troubleshooting and repair. Leveraged attention to detail and strong diagnostic skills to resolve technical issues efficiently. Committed to continuous learning, ensuring up-to-date knowledge of industry advancements while training new technicians on best practices.

Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Overview

23
23
years of professional experience

Work History

Com Tech Advanced 4

Xfinity Comcast
09.2001 - 11.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

High School Diploma -

Roseville Highschool
Roseville, MI
06.1993

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Troubleshooting
  • Installation and repair

Timeline

Com Tech Advanced 4

Xfinity Comcast
09.2001 - 11.2024

High School Diploma -

Roseville Highschool