Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Alonso

Miami,Florida

Summary

Dedicated and hardworking Tesla technician with 2 years of experience working with the company. Dependable professional with strong background installing, maintaining and repairing systems and components. Dedicated to quality and always professional. Very skilled in team work and customer service. Additional work history completing basic online training on various areas. I am a very Knowledgeable tech committed to providing advanced diagnostic and repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications.

Overview

6
6
years of professional experience

Work History

Service Technician

Tesla
Miami, FL
07.2022 - 04.2024
  • Diagnosed problems and determined solutions for various customer issues.
  • Maintained certifications and completed training on systems and components.
  • Logged services performed in service ticket system.
  • Installed new components or replaced defective parts to restore functionality.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Completed scheduled appointments on time to drive quality service.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Trained new team members on service processes to increase productivity.
  • Traveled to customer locations to complete work for pre-set appointments.
  • Examined previously completed work for accuracy.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.

Lube Technician/Senior Technician

Valvoline Instant Oil Change
Miami , FL
04.2021 - 06.2022
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Changed oil, transmission fluid in vehicles.
  • Rotated tires and checked brakes on vehicles.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Documented technical and system work performed for each vehicle on repair order.
  • Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.

Garden Sales Associate

Lowe's
Miami, FL
11.2020 - 06.2021
  • Maintained well-stocked, organized and attractively merchandised garden items.
  • Helped customers select optimal plants, tools and accessory purchases for specific needs.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Documented inventory counts and reported to supervisor to identify shrink and damages.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.

Online Grocery Pickup (OGP)

Walmart
Miami, FL
02.2019 - 12.2019
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Suggested comparable products to replace out-of-stock items.

Server/Host

Top Golf
Miami, FL
06.2018 - 12.2018
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

High School Diploma -

John A. Ferguson Senior High School
Miami, FL
06.2018

Some College (No Degree) - General Business

Miami Dade College
Miami, FL

Skills

  • Flexible and Adaptable
  • Professional and Courteous
  • Punctual and Reliable
  • Mechanical abilities
  • Diagnostics and troubleshooting
  • Vehicle inspections
  • Parts replacement
  • Physical stamina
  • Team member motivation
  • Work Documentation
  • Problem and Issue Resolution
  • Point of Sale (POS) system operations
  • Quality Assurance
  • Customer Service

Languages

English
Professional
Spanish
Professional

Timeline

Service Technician

Tesla
07.2022 - 04.2024

Lube Technician/Senior Technician

Valvoline Instant Oil Change
04.2021 - 06.2022

Garden Sales Associate

Lowe's
11.2020 - 06.2021

Online Grocery Pickup (OGP)

Walmart
02.2019 - 12.2019

Server/Host

Top Golf
06.2018 - 12.2018

High School Diploma -

John A. Ferguson Senior High School

Some College (No Degree) - General Business

Miami Dade College

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Christopher Alonso