Christopher Ambrose
Summary
Fire Basic Operations student at College of Lake County pursuing a career in firefighting. Seeking internship and ride-along opportunities to gain hands-on experience in fire service operations and emergency response. Passionate about continuous learning, teamwork, and serving the community. Dedicated to expanding firefighting knowledge and skills through education, training, and real-world experience.
Overview
2018
2018
years of professional experience
Work History
Front Desk Agent
Great Wolf Lodge
Gurnee
2021 - 2026
- Assisted guests with check-in, reservations, and customer service needs.
- Utilized Opera Services software to manage guest reservations.
- Provided leadership and support to coworkers when assistance was needed.
- Helped oversee inventory and accounting-related responsibilities.
- Maintained professionalism while handling guest concerns and resolving issues.
- Award: Employee of the Year
Bellman
Key Lime Cove / Great Wolf Lodge
Gurnee
2016 - 2021
- Worked independently while following management direction and company procedures.
- Collaborated effectively with team members to ensure excellent guest experiences.
- Responded professionally to guest feedback and concerns.
- Assisted guests with luggage and property information.
- Award: Employee of the Month
Youth Conservation Corps Member
Lake County Forest Preserves
Grayslake
06.2017 - 09.2017
- Contributed to environmental conservation and maintenance projects.
- Worked closely with crew members to complete projects safely and efficiently.
- Demonstrated strong teamwork and communication skills.
- Performed heavy lifting and physical outdoor labor.
- Award: Best Crew Award
Education
Associate - Fire Basic Operation
College of Lake County
Grayslake, Illinois01-2023
- FST 111
Tech Campus
Grayslake, Illinois01-2018
Skills
- CPR Certified
- Vital Signs Assessment
- Bloodborne Pathogens Certified
- Team Collaboration
- Leadership Skills
- Problem-solving skills
- Inventory Management
- Computer Systems Experience (Opera PMS and Cloud)
Additional Qualifications
- Strong work ethic and commitment to public service
- Experience working under pressure and in team environments
- Excellent communication and interpersonal skills
- Eager to gain fire service experience through internships and ride-alongs
Timeline
Youth Conservation Corps Member
Lake County Forest Preserves
06.2017 - 09.2017
Front Desk Agent
Great Wolf Lodge
2021 - 2026
Bellman
Key Lime Cove / Great Wolf Lodge
2016 - 2021
Associate - Fire Basic Operation
College of Lake County
- FST 111
Tech Campus