Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Life Enrichment Associate
Horizon House
Seattle, Wa
05.2022 - Current
Coordinates or facilitates with resident volunteers or provide all new resident orientation ensuring that every new resident has tools and support to adapt to Horizon House as new home
Performed programming for community to engage all residents in some aspects of program
Builds comprehensive calendar which addresses physical, cognitive, social, and spiritual needs of all residents in community, including yearly as well as monthly calendar events
Evaluates or assesses all resident needs and preferences for interests, hobbies, or passions
Works closely with nursing assistants and gives directions and tools to provide activity programming
Contributes materials to community newsletter such as description of events and articles and helps with edits
Contributes input and ideas for appropriate programs and resident engagement in all areas of community
Concierge
Kline Galland
Seattle, Wa
11.2021 - 04.2022
Greet and check in guests, residents, vendors, suppliers, and others in friendly and professional manner, either in person or over phone
In charge of incoming, outgoing, and internal phone calls
Handle 911 calls, communicate with dispatchers, prepare for arrival of emergency/medical professionals, and send brief 911 report to notification email group
Assist residents with scheduling, transportation, dining, and beauty salon services, as well as submitting work order requests and making reservations for guest suites and various community events
Checking in with residents during daily check-ins is responsibility
During day, monitors iAlert emergency response system, fire alarm panel, security cameras, and intercom system
Keeps community's main lobby, entrance area, work station, coffee station package, and supply room neat and tidy
Accept packages, dry cleaning, medication, and paperwork Logs package receipts in log book and notifies residents and staff (recipients) of delivery
Operate cash register and process end-of-day cash deposits
Receives MSF payments and prepares spreadsheet for Business Office Manager
Manage and order office supplies as needed, provide administrative assistance to other departments.
Leadership Student
Seattle Central College
Seattle, WA
09.2017 - 08.2019
Utilize mentoring student clubs, taking notes, collaborate co-leaders and students for decisions making, collaborating with student leaders and other school department, and student club counseling.
Help student walk-in questions, room reservations for an event, supply management, locker usage, updating club information changes. In charge for five student clubs and provide an assistance an acting as the first point of contact for all the club related.
Leading five club orientations and participate on Student Leadership panels to discuss a variety of topics.
Examine funding request for legality and assess their viability. I oversee the budget, which includes all funds made available to clubs directly to ensure fair distribution and usage throughout the school year.
Collecting data like surveys, sign-in etc. to aid in the evaluation and improvement of student club events.
Build a community through social media, the Seattle Central app, and other means. For example, posting current updates to our Student Organization Resource Council, sending student clubs email campaigns, other communication as directed. Community networking occurs both on and off campus.
Creating a digital displays advertisement for five student clubs that I am leading.
Administrative Assistant
Seattle Central College
Seattle, WA
05.2017 - 08.2018
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Offered technical support and troubleshot issues to enhance office productivity.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Set up conference rooms, technology and materials to facilitate meetings.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Scheduled office meetings and management appointments for department teams.
Competent with Microsoft Outlook, particularly with calendaring function integrated with Microsoft Teams
Outstanding customer service focus, sense of urgency, and personal integrity
Strong organizational abilities and keen eye for detail
Strong desire to learn
Education
Bachelor of Arts - Sociology
University of Washington
Seattle, WA
09.2019 - 08.2021
Associate of Arts - Business
Seattle Central Community College
Seattle, WA
09.2017 - 08.2019
Skills
Facilities management
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Timeline
Life Enrichment Associate
Horizon House
05.2022 - Current
Concierge
Kline Galland
11.2021 - 04.2022
Bachelor of Arts - Sociology
University of Washington
09.2019 - 08.2021
Leadership Student
Seattle Central College
09.2017 - 08.2019
Associate of Arts - Business
Seattle Central Community College
09.2017 - 08.2019
Administrative Assistant
Seattle Central College
05.2017 - 08.2018
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