Summary
Overview
Work History
Skills
Timeline
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Mariah Correa

Customer Service Specialist
The Bronx,NY

Summary

Seasoned Customer Associate with 6 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Walgreens
Manhattan, NY
10.2018 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Redeemed coupons to discount purchases.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Answered product questions using knowledge of sales and store promotions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.

Cashier Specialist

Dollar Tree Department Store
The Bronx, NY
08.2018 - 10.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers by answering questions and fulfilling requests.

Team Member

Target
Mount Kisco, NY
07.2017 - 02.2018
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proven ability to learn quickly and adapt to new situations.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environments.

Skills

    Procedure implementation

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Timeline

Customer Service Associate

Walgreens
10.2018 - Current

Cashier Specialist

Dollar Tree Department Store
08.2018 - 10.2018

Team Member

Target
07.2017 - 02.2018

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Mariah CorreaCustomer Service Specialist