Christopher Armstrong
Stone Mountain,GA
Summary
Dynamic professional with a proven track record at Heritage Golf Links, excelling in client relationship building and financial record keeping. Skilled in team development and customer service Significantly enhanced customer satisfaction and streamlined administrative processes. Expert in office management and notary public services. Strong work ethic and exceptional time management skills to every project.
Overview
3
3
years of professional experience
Work History
Hybrid - Outside Services and Proshop
Heritage Golf Links
05.2023 - Current
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
- Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
Legal Assistant
Certified Professional Process Services, LLC
12.2021 - Current
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Prepared and mailed invoices to customers and processed payments.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
- Facilitated smooth operations by efficiently handling incoming mail and phone calls.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
No Degree - Criminal Justice
Kennesaw State University
Kennesaw, GA05-2028
High School Diploma -
Arabia Mountain High School
6610 Browns Mill Rd, Stonecrest, GA 3003805-2024
Skills
- Client relationship building
- Team development
- Financial record keeping
- Notary public
- File organization
- Sales and upselling
- Strong work ethic
- Time management
- Customer service
- Mail handling
- Office management
- Writing and editing
Languages
English
Native or Bilingual
Interests
- Participate in Golf as recreational activities to maintain physical fitness and build my experience to become a professional golfer
- Enjoy participating in the gym for overall physical and mental well-being
- Learning new cooking techniques and expanding my culinary skills
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
Timeline
Hybrid - Outside Services and Proshop
Heritage Golf Links
05.2023 - Current
Legal Assistant
Certified Professional Process Services, LLC
12.2021 - Current
No Degree - Criminal Justice
Kennesaw State University
High School Diploma -
Arabia Mountain High School
Similar Profiles
Logan RileyLogan Riley
Services at Heritage Links Golf ClubServices at Heritage Links Golf Club
Bryam VelazquezBryam Velazquez
Assistant Project Manager at Heritage LinksAssistant Project Manager at Heritage Links
Benjamin BradfordBenjamin Bradford
Cart Maintenance/Pro Shop Attendant at Nashville National Golf LinksCart Maintenance/Pro Shop Attendant at Nashville National Golf Links