Jennifer Stewart
Georgetown,PA
Summary
Experienced customer service professional with a proven track record of achieving company goals through consistent and organized practices. Thrives under pressure and excels in adapting to new situations and challenges to enhance the organizational brand. Extensive expertise in Pennsylvania real estate laws, complemented by a customer service-focused approach that has driven professional achievements. Detail-oriented and highly organized property manager adept at managing multiple facets of the management role, including property, special projects, and excellent customer relations. Possesses strong relationship-building skills and the ability to make independent decisions using sound judgment, resulting in positive impacts on company success. Committed to effectively interacting with owners, property office, and maintenance staff to manage each individual unit. Focused on achieving occupancy goals and collaborating closely with property owners and decision-makers to address various needs. Accomplished boutique owner skilled in managing boutique operations with a forward-thinking and creative mindset. Proficient in merchandising strategies and effectively promoting products to consumers, while also building long-lasting relationships.
Overview
27
27
years of professional experience
Work History
Hybrid Boutique Owner
Self Employed Lularoe
07.2018 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established foundational processes for business operations.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Facilitated own orders of supply.
- Sold items by marketing on personalized online boutique.
- Tracked in-home store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Ran and organized in-home and online boutique.
Property Manager
MACE PROPERTY MANAGEMENT
09.2003 - 11.2016
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Managed 280 properties with as many or more tenants, along with 75 property owners.
- Attended all tenant hearings for eviction at both magistrate and county court levels.
- Responsible for filing all evictions with fees with correct data and paperwork to ensure interests of owner.
Data Entry Specialist
ARL Network
03.1997 - 04.2001
- Worked directly with hub owners to ensure accuracy in datasheets pertaining to loads.
- Assisted dispatchers with paperwork necessary to facilitate loads.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
No Degree - Business Administration
Rose State College
Oklahoma City, OKHigh School Diploma -
South Side High School
06.1993
Skills
- Vendor Management
- Property Management
- Tenant relations
- Contract Negotiation
- Maintenance knowledge
- Property tours and inspections
- Tenant and eviction laws
- Customer service-focused
- Rent collection
- Lease Renewals
- Knowledge of Pennsylvania real estate laws
- Marketing and Promotions
- Client Relationship Building
- Event Planning and Execution
- Small business operations
- Strategic Planning
- Marketing
- Social Media
- Networking and Collaboration
- Marketing strategy
- Fashion Trend Forecasting
- Budgeting and financial planning
- Fashion Styling and Coordination
- Brand Building and Identity
- Customer Retention Techniques
- Verbal and written communication
- Relationship Building
- Customer Relations
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Decision-Making
- Customer Service Management
- Self Motivation
- Professionalism
- Property Management Software
- Expertise in Intellectual Property Management
- Service Management
- Property management knowledge
- Fast Typing Speed
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Independent worker
- Word Processing
- Filing and data archiving
- Office Administration
- Strong Problem Solver
- Document Scanning
- Resourceful
- Bookkeeping
- Invoice Processing
- Professionalism and Work Ethic
- Strong Communication Skills
- Confidentiality and Discretion
- Project management experience
- Data Entry
- Microsoft Office proficiency
- Records Management
- Multitasking Abilities
- Team Collaboration
- Adaptability and Flexibility
- Month-end reports
- Invoicing and collections
- Scheduling and Dispatching
Timeline
Hybrid Boutique Owner
Self Employed Lularoe
07.2018 - Current
Property Manager
MACE PROPERTY MANAGEMENT
09.2003 - 11.2016
Data Entry Specialist
ARL Network
03.1997 - 04.2001
No Degree - Business Administration
Rose State College
High School Diploma -
South Side High School
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