Christopher Ault
Princeton,TX
Summary
Results-driven Field Resource OPS Analyst with expertise in project management, business process improvement, and customer relationship management. Proven ability to enhance workflows and implement analytical tools for improved efficiency.
Overview
18
18
years of professional experience
Work History
Field Resource OPS Analyst
NCR Atleos
Frisco, Texas
04.2022 - Current
- Managed all aspects of ATM registration for new and existing jurisdictions through out the US.
- Collaborated with cross-functional teams to enhance project workflows and efficiency.
- Assisted in the implementation of new analytical tools for improved data processing.
Market Experience Ambassador
Capital One
Dallas, Texas
09.2018 - 01.2022
- Engaged customers to promote financial literacy and responsible banking practices.
- Collaborated with team members to enhance customer service initiatives and strategies.
- Trained new ambassadors on company policies and effective customer engagement techniques.
Multi Branch Banker
Capital One
Dallas, Texas
01.2015 - 09.2018
- Provided exceptional customer service during banking transactions and inquiries.
- Assisted clients with account openings, closings, and maintenance requests.
- Collaborated with team members to improve branch operations and customer satisfaction.
General Manager
Footlocker Retail
Dallas, Texas
10.2007 - 01.2015
- Directed daily operations to enhance store performance and customer satisfaction.
- Managed inventory control processes to optimize stock levels and minimize losses.
- Led staff training programs to improve product knowledge and customer service skills.
Education
Bachelor of Science - Business Administration And Management
The University of Texas At Dallas
Richardson, TX05-2007
Skills
- Team collaboration
- Effective communication
- Project coordination
- Business process improvement
- Customer relationship management
- Excel proficiency
- Process improvements
- Business operations analysis
- Project management
- Compliance analysis
Timeline
Field Resource OPS Analyst
NCR Atleos
04.2022 - Current
Market Experience Ambassador
Capital One
09.2018 - 01.2022
Multi Branch Banker
Capital One
01.2015 - 09.2018
General Manager
Footlocker Retail
10.2007 - 01.2015
Bachelor of Science - Business Administration And Management
The University of Texas At Dallas