Christopher Baez
Fort Myers,FL
Summary
Highly motivated and detail oriented professional with a strong background in customer service, and cash handling. Skilled in communication, problem solving, and multitasking in fast paced environments. Adaptable and eager to learn new skills, with a strong work ethic and commitment to providing excellent service. Bilingual English and Spanish (Fluent), with the ability to work effectively both independently and as part of a team.
Overview
9
9
years of professional experience
Work History
Security Officer
Abicus
12.2023 - 07.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports of all security breaches and investigations.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Officer
Saint Moritz
12.2020 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Responded quickly to emergency situations to assess and deflect issues.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Security Officer
G4S Secure Solutions USA
08.2017 - 05.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Car Wash Detailer and Driver
Golden Gate
04.2016 - 08.2017
- Maintained a clean and organized work environment for efficient service delivery.
- Conducted thorough inspections before releasing vehicles back to customers, ensuring complete satisfaction with services provided.
- Collaborated with team members to complete high-volume tasks, ensuring timely completion of all jobs.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Provided exceptional customer service and addressed customer inquiries.
Abercrombie and Fitch
Sales Person and Stock
05.2015 - 04.2016
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Forensic Science
Keiser University, Fort Myers, FL
Fort Myers, FL05-2019
Skills
- Excellent Customer Service skills
- Strong work ethic and reliability
- Strong verbal and written communication
- Adaptability and willingness to learn
- Teamwork and collaboration
- Multitasking in fast paced environments
- Professional demeanor and positive attitude
- Experienced handling cash and payments
- Accuracy in data entry and record keeping
- Quick learner with new software and systems
- Bilingual Spanish-English (Fluent )
Timeline
Security Officer
Abicus
12.2023 - 07.2024
Security Officer
Saint Moritz
12.2020 - 12.2023
Security Officer
G4S Secure Solutions USA
08.2017 - 05.2020
Car Wash Detailer and Driver
Golden Gate
04.2016 - 08.2017
Abercrombie and Fitch
Sales Person and Stock
05.2015 - 04.2016
Bachelor of Science - Forensic Science
Keiser University, Fort Myers, FL
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