Sunni Bailey
Cocoa,FL
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
DELAWARE NORTH ( KSC VISTOR CENTER)
Merritt Island, FL
12.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Stay at Home Mom
Baileys Home
Cocoa , FL
09.2016 - 12.2021
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Assisted residents with daily hygiene and living tasks.
- Oversaw budget to manage expenditures and control costs.
- Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Solved grievances and complaints by collaborating with residents.
Education
Associate of Science - Criminal Justice
06.2016
High School Diploma -
05.2003
Skills
- Sales Expertise
- Food Preparation and Safety
- Stocking and Replenishing
- Company Standards
- Time Management
- Restaurant Operation
- Line Efficiency
- Health and Safety Compliance
- Team Contribution
- Willingness to Learn
- Teamwork and Collaboration
- Food Processing
Certification
- ServSafe Training - January 2023
Timeline
Crew Member - DELAWARE NORTH ( KSC VISTOR CENTER)
12.2021 - Current
Stay at Home Mom - Baileys Home
09.2016 - 12.2021
Everett Community College - Associate of Science, Criminal Justice
Prove High School - High School Diploma,
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