Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Balantac

Daly City,CA

Summary

Hi, I'm someone who’s deeply passionate about faith, music, and personal growth. I love God and make it a priority to attend church every Sunday. One of my greatest joys is playing the piano—it's something I do all the time. I also find peace and strength in reading my Bible regularly. Outside of my spiritual life, I enjoy staying active by playing basketball and keeping up with the latest in technology. These things shape who I am and keep me grounded, inspired, and always learning.

Overview

9
9
years of professional experience

Work History

Contact Center Representative

The Police Credit Union
Daly City, USA
01.2021 - 06.2025
  • Demonstrating tech-savviness: a proficiency with using various software, customer relationship systems, and other technologies crucial within the environment.
  • Conveying active listening skills in telephone exchanges with patience, empathy, and politeness in the presence of challenging situations, ensuring continued customer satisfaction.
  • Exhibit extensive product/service knowledge to provide comprehensive assistance and recommendations.
  • Ensured multitasking and time management abilities by complying with customers’ needs and inquiries effectively while recording information for thorough follow-ups and future references.
  • Collaborate effectively as a team player, contributing to a supportive and cohesive work environment.
  • Employ effective time management techniques to optimize productivity and meet deadlines.

Computer Consultant

Best Buy Inc
Daly City, CA
06.2018 - 12.2020
  • Possessing extensive skills in computer operations that are related to outlining key features to maximize success towards situational needs.
  • Navigated customers and directed services, products, and accessories that are aligned with their personal needs.
  • Completed tasks between stocking products and catering to cleaning responsibilities.
  • Actively engaged in customer dialogue and excelled in sales daily by promoting product presentations.
  • Allocated online resources, tools, and peer knowledge to apply to electronic and TV devices

Customer Service Representative

Sears
San Bruno, CA
06.2016 - 08.2017
  • Directed and consulted sales, resolved questions requiring products, services, and merchandise.
  • Authorized purchases, reviewed returns, and resolved discrepancies.
  • Daily tasks included operating cash registers, shelf-stocking responsibilities, and organizing displays.

Education

High School Diploma -

Skyline College
3300 College Dr, San Bruno, CA 94066

Skills

  • Exhibiting confidence and composure while working under pressure
  • Organizing team efforts, fostering leadership, and collaboration among members
  • Utilizing negotiation skills to achieve favorable outcomes in discussions
  • Collaborating with team members to solve problems and enhance productivity
  • Displaying perseverance and motivation in overcoming challenges and achieving goals
  • Managing time effectively to meet all deadlines and complete assigned tasks

Timeline

Contact Center Representative

The Police Credit Union
01.2021 - 06.2025

Computer Consultant

Best Buy Inc
06.2018 - 12.2020

Customer Service Representative

Sears
06.2016 - 08.2017

High School Diploma -

Skyline College

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