Christopher Baumgartner
Buffalo Grove,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Team Player.
Overview
15
15
years of professional experience
Work History
Credit Specialist
Cole-Parmer Instrument Company
Vernon Hills, IL
05.2020 - Current
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Performed quarterly account credit limit reviews and credit increase review requests from financial service and sales teams.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments for 20 different states.
- Used Dun & Bradstreet and Vertex to perform credit appraisals, document verification and loan approvals.
Customer Service Executive
Cole-Parmer Instrument Company LLC
Vernon Hills, IL
08.2007 - 05.2020
- Described product and service details to customers to provide information on benefits and advantages. Taking 80+ calls each day.
- Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Maintained financial accounts by processing customer adjustments.
Education
Some College (No Degree) - Linguistics, Ancient History
Northeastern University
Chicago, ILSkills
- Communications Strategies
- Repayment Negotiations
- Negotiating Terms
- Proficient in German, Spanish and Italian
- Type over 60 words per minute
- Credit and Collections
- Operational Efficiency
Accomplishments
I served in South America and the Middle East performing Special Operations.
Competitive Chess
I have traveled to 60 countries to compete in chess tournaments.
Timeline
Credit Specialist
Cole-Parmer Instrument Company
05.2020 - Current
Customer Service Executive
Cole-Parmer Instrument Company LLC
08.2007 - 05.2020
Some College (No Degree) - Linguistics, Ancient History
Northeastern University