Results-oriented supervisor with expertise in inventory and time management. Proven problem-solving skills enhance operational efficiency and product visibility. Over 9 years of experience in customer service and sales, focusing on building strong customer relationships and resolving inquiries. Committed to driving sales growth and improving customer experiences.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Supervisor/Sales Associate
Home Depot
Meadville, Pennsylvania
02.2017 - 03.2026
Guided customers in product selection and provided expert consultations for electrical projects.
Resolved customer inquiries and complaints through effective communication.
Completed daily calls to connect with potential customers and build relationships.
Responded promptly to customer queries regarding product specifications or ordering issues.
Recommended, selected and located merchandise based on customer desires.
Partnered with team members to optimize product displays and streamline inventory management.
Maintained knowledge of sales and promotions, return policies and security practices.
Organized and labeled merchandise in store to enhance customer visibility.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Supervised receiving operations for timely and accurate inventory management.
Managed scheduling and transport arrangements for incoming and outgoing shipments.
Prepared proposals outlining cost estimates for custom-made millworks requested by clients.
Conducted regular inspections of loading docks for safety compliance.
Cook
Market House Grill
Meadville, PA
04.2008 - 06.2010
Cooked multiple orders simultaneously during peak service periods.
Prepared ingredients and meals following recipes and specifications.
Operated kitchen equipment safely and efficiently during food preparation.
Maintained cleanliness and organized kitchen workspace to uphold food safety standards.
Adhered to food safety standards throughout all stages of food preparation.
Collaborated with team members to ensure timely meal delivery.
Monitored inventory levels, reporting shortages to management regularly.
Restocked food items throughout shifts to ensure ingredient availability.
Metrologist
Geometric Design & Technology
Meadville, Pennsylvania
02.2007 - 07.2009
Calibrated measurement instruments to ensure precision and compliance with industry standards.
Conducted inspections to ensure measurement systems met accuracy standards.
Analyzed measurement data to support product quality assessments.
Implemented process improvements that increased reliability and consistency of measurements.
Documented findings and maintained records for regulatory compliance.
Assisted in developing procedures for verifying product quality during incoming inspections.
Reviewed drawings and blueprints to ensure accurate interpretation of dimensions prior to metrological activities.
Created reports detailing inspection and testing results to support quality assurance in the metrology lab.
Education
GED -
Belleview High School
Belleview, FL
05-1999
Some College (No Degree) - Business Administration And Management
PennWest California
California, PA
Skills
Customer relationship management
Sales strategy
Customer service excellence
Customer engagement
Product knowledge
Visual merchandising
Cross-selling strategies
Promotion techniques
Inventory management
Merchandise flow
Time management
Problem-solving skills
Customer feedback analysis
Safety compliance
Food safety standards
Quality assurance practices
Task prioritization
Certification
Hazmat Certified
Timeline
Supervisor/Sales Associate
Home Depot
02.2017 - 03.2026
Cook
Market House Grill
04.2008 - 06.2010
Metrologist
Geometric Design & Technology
02.2007 - 07.2009
GED -
Belleview High School
Some College (No Degree) - Business Administration And Management