Christopher Birchfield
Ann Arbor,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
OTR Truck Driver
MNM Transport
01.2024 - 04.2024
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
Local Truck Driver
Sharp Transit, LLC
08.2023 - 12.2023
- Developed strong relationships with regular clients fostering trust and loyalty which increased repeat business opportunities.
- Contributed to a positive work environment with strong teamwork skills and open communication among colleagues.
- Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
OTR Truck Driver
America's Service Line
05.2023 - 08.2023
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
LTL Driver
YRC Freight (Now Yellow Freight)
02.2023 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Achieved safe driving records by consistently following traffic rules and regulations.
OTR Driver
Thomas E. Keller Trucking
11.2021 - 02.2023
- Made sure that deliveries were on time for scheduled appointments.
- Charted out upcoming routes with GPS technology and maps.
- Delivered goods to customers both locally and long distance.
- Enhanced customer satisfaction by providing professional and courteous delivery services.
OTR Driver
FedEx Ground
02.2020 - 11.2021
Regional Truck Driver
UPS
08.2019 - 02.2020
CDL Class A Driver
FedEx Ground
04.2018 - 08.2019
CDL Class A Driver
KC Transportation
02.2018 - 04.2018
Education
High School Diploma -
Apostolic Christian Academy
Cincinnati06.2000
Skills
- Safety Compliance
- Professionalism and Punctuality
- Adaptability to weather conditions
- Log keeping
- Verbal and written communication
Timeline
OTR Truck Driver
MNM Transport
01.2024 - 04.2024
Local Truck Driver
Sharp Transit, LLC
08.2023 - 12.2023
OTR Truck Driver
America's Service Line
05.2023 - 08.2023
LTL Driver
YRC Freight (Now Yellow Freight)
02.2023 - 05.2023
OTR Driver
Thomas E. Keller Trucking
11.2021 - 02.2023
OTR Driver
FedEx Ground
02.2020 - 11.2021
Regional Truck Driver
UPS
08.2019 - 02.2020
CDL Class A Driver
FedEx Ground
04.2018 - 08.2019
CDL Class A Driver
KC Transportation
02.2018 - 04.2018
High School Diploma -
Apostolic Christian Academy
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