Dedicated and results-driven professional with a strong educational background in Criminal Justice and Homeland Security leadership, seeking to leverage my diverse experience and skills to contribute effectively to a dynamic organization.
Overview
12
12
years of professional experience
Work History
Retail Banker
TD Bank
01.2023 - Current
Complied with regulatory, legal and ethical requirements to protect bank assets.
Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Identified, marketed and recommended bank products and services to achieve individual sales.
Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
Trained new hires on customer service policies and procedures.
Driver Helper
UPS
11.2021 - 01.2022
Arranged packages on truck to achieve best use of storage space and to minimize damage.
Assisted driver with product or package deliveries to residential and commercial locations.
Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Sales Associate
G&S Pools
09.2016 - 11.2020
Certified Bioguard pool chemist since 2018.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to build rapport and loyalty.
Listened to customer needs and desires to identify and recommend optimal products.
Assistant Club House Manager / Head Batboy
Staten Island Yankees
06.2013 - 08.2016
Promoted to Assistant Clubhouse Manager in 2016.
Prepared home, visitor and umpire locker rooms before, during and after game.
Provided umpires and teams with equipment while game in in play in order to expedite the flow of play to avoid delays.
Operated stadium equipment that requires a NYS driver's license.
Education
Master of Professional Studies - Criminal Justice & Homeland Security Leadership
St. John's University
Staten Island, NY
05.2021
Bachelor of Science - Criminal Justice
St. John's University
Staten Island, NY
05.2020
Skills
Investment advising
Reliable and responsible
Customer loan processing
Team building
Data entry
Professional ethics
Team leadership
Sorting and filing
Professionalism
Effective communication
Timeline
Retail Banker
TD Bank
01.2023 - Current
Driver Helper
UPS
11.2021 - 01.2022
Sales Associate
G&S Pools
09.2016 - 11.2020
Assistant Club House Manager / Head Batboy
Staten Island Yankees
06.2013 - 08.2016
Master of Professional Studies - Criminal Justice & Homeland Security Leadership
Registered Nurse Manager at Richmond Center For Rehabilitation And HealthcareRegistered Nurse Manager at Richmond Center For Rehabilitation And Healthcare