Hands-on, task focused professional with strong communication skills leveraging vast customer service experience. Pays close attention to detail for accurate and compliant documentation. Strong critical thinking. Management and training background. Follows policies, guidelines, and procedures to assure consistent quality. Manages time and prioritizes duties in fast-paced, multi-task environments. Fully capable of organizing large number of records and documents. Able to assess workflow priorities and respond to departmental needs accordingly. Great team player and works well with peers.