CHRISTOPHER BLOOM
San Diego,CA
Summary
Highly energetic and professional with 20+ years career experience. Desires a challenging role as a Manager where exceptional communication and customer service skills can contribute to a growing organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Rite Aid
05.2023 - Current
- Assist the Store Manager with the operation of your store to maximize profitability
- Lead associates through the execution of company business objectives to drive sales, prevent shrink, be profitable, and provide a superior customer experience
- Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates by assisting with the general maintenance and appearance of the store; request store maintenance when required
- Receive merchandise deliveries from vendors and Rite Aid distribution centers
- Ensure all merchandise is set up according to plan-o-grams received from the corporate office
- Coach and develop your team to demonstrate, model and encourage Rite Aid's core values to both internal and external customers and associates
Field Technician Supervisor
Asurion
06.2019 - 04.2023
- Communicated with customers to provide updates, gather information and resolve issues
- Set aggressive targets for employees to drive company success and strengthen motivation
- Provide In-Home resolution for setup and technical issues regarding customers' smartphones, tablets, and/or other consumer electronics
- Sell Verizon home protection as well as At&t home protection to qualified customers
- Meet or exceed key performance indicator metrics for performance measurements and sales goals; receive feedback/coaching from the management team including leadership, Trainers, and Quality Analysts.
District Manager
Subway
06.2011 - 06.2019
- Visited 6 restaurants on a daily basis to conduct quality control walk ensuring each restaurant is following proper procedures including, Administrative, Clerical, and Guest service
- Controlled and verified weekly food budget report's to corporate office while maintaining below 30% of weekly sales of a budget of $60,000+, Labor Goals of 21% or less from daily productivity revenues, and maintaining 6.5% productivity exceeding company expectations
- Prepared, reviewed, and corrected weekly and monthly audits for accountability assertion clearing over $50,000 in invoices to prevent duplicate invoicing, and overcharges, confirming accurate receiving accounts applied to all invoices, and resolved discrepancies of exchange, credits, and returns
- Conducted daily and weekly audits on inventory reports using programs such as the Sub-Inventory system and Weekly Inventory and Sales Reports to verify checks and balances, and discrepancies, initiate any corrective action through closing the weekly sales program and finalized reports to transmit the weekly program.
Assistant Manager
Wal Mart
11.1999 - 02.2010
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards
- Monitored inventory management and assisted with accurate, cost-effective ordering processes
- Recruited, interviewed, and hired individuals which would add value to the team while bringing a wealth of experience
- Maintained, cleaned, and organized the store to provide a positive shopping experience for customers and an inspiring workplace for team members
- Trained employees, monitored performance, and conducted periodic reviews focused on continuous improvement.
Education
Secondary School Education in Business Management -
San Diego City College
San Diego, CA07.2009
High school diploma in General Studies -
Grossmont High School
San Diego, CA06.1998
Skills
- Coachable
- Hardworking
- Customer Service (10 years)
- Management (10 years)
- Coaching (10 years)
- Leadership and Team Building
- Great Communication Skills
- Critical Thinking
- Training and Development
- Decision Making
- Excellent Time Management
- Attention to Detail
Certification
- Life and Health Insurance
- Driver's License
- ServSafe
Assessments
- Work style: Reliability, Proficient, 01/01/23
- Sales skills, Proficient, 11/01/22
- Work motivation, Proficient, 06/01/20
- Delivery driver, Proficient, 01/01/23
- Management & leadership skills: Impact & influence, Proficient, 09/01/22
- Restaurant manager, Proficient, 02/01/23
Timeline
Lead Supervisor
Rite Aid
05.2023 - Current
Field Technician Supervisor
Asurion
06.2019 - 04.2023
District Manager
Subway
06.2011 - 06.2019
Assistant Manager
Wal Mart
11.1999 - 02.2010
Secondary School Education in Business Management -
San Diego City College
High school diploma in General Studies -
Grossmont High School