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Christopher Brosee
Richmond,VA
Summary
Professional, personable and reliable Maintenance Technician with knack for problem-solving, effective communication and positive attitude. Knowledge of basic carpentry and plumbing, combined with skills in electrical repair and HVAC maintenance. Offering strong hands-on skills, adept at troubleshooting, preventive maintenance, and repair of diverse mechanical and electrical systems with a proven track record in supervising and coordinating maintenance teams. Strong focus on team collaboration, achieving results and adapting seamlessly to changing needs. Committed to ensuring safe and well-maintained living environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Technician/Supervisor
PMC Property Group
Richmond, VA
01.2023 - 08.2024
- Performed detailed assessments of 500 residential units to enhance maintenance strategies and ensure timely repairs.
- Executed routine inspections to ensure optimal performance of plumbing, electrical systems, and HVAC units.
- Facilitated prompt resolution of resident service requests, contributing to high satisfaction ratings among residents.
- Performed necessary repairs and replacements of appliances, fixtures, and hardware to maintain operational efficiency.
- Oversaw scheduling and quality assurance of specialized repair vendor services to uphold company standards.
- Instructed new team members on maintenance protocols and industry best practices to promote effective performance and teamwork.
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Executed thorough cleaning, painting, and minor repairs to ensure readiness of vacant units for incoming occupants.
- Maintained strong communication channels with property managers to ensure timely updates on project progress, task completion, and future maintenance needs.
- Enhanced visual appeal of apartment community by maintaining landscaping, repairing exterior fixtures, and painting surfaces to create a welcoming environment.
- Supported resident satisfaction and retention through consistent provision of high-quality maintenance services.
Maintenance Technician
BG Multifamily
Richmond VA
09.2022 - 01.2023
- Conducted maintenance and repair of HVAC, plumbing, and electrical systems to uphold property standards and functionality.
- Diagnosed and resolved plumbing issues, including leak repairs and fixture replacements, to enhance overall tenant experience.
- Managed maintenance request responses to enhance tenant satisfaction and facilitate prompt issue resolution.
- Performed comprehensive inspections of 350 apartments to identify maintenance issues and uphold regulatory standards.
- Performed regular assessments of mechanical systems to maintain operational efficiency.
- Diagnosed and resolved electrical issues affecting lighting and appliances within units to uphold operational standards.
- Facilitated engagement with external vendors to ensure timely and effective repairs and renovations.
Maintenance Supervisor
Red Oak Properties
Richmond VA
11.2021 - 08.2022
- Performed repairs on plumbing, electrical systems, and HVAC units to maintain operational efficiency.
- Conducted regular inspections of properties to identify maintenance needs and ensure safety compliance.
- Trained new technicians on safety protocols and maintenance procedures, fostering team knowledge sharing.
- Implemented preventive maintenance schedules, reducing emergency repair incidents significantly.
- Collaborated with property management teams to prioritize urgent maintenance issues for swift resolutions.
- Provided excellent customer service when interacting with tenants, addressing their concerns and promptly resolving any issues.
- Ensured compliance with local regulations of 650 units through adherence to building codes and safety standards during repairs and installations.
- Assisted in the selection process of new maintenance staff members by participating in interviews, evaluating skills tests results, and providing feedback.
- Prepared properties for new occupants by conducting thorough inspections, making necessary repairs, and cleaning spaces as needed.
Maintenance Technician
Clachan Properties
Richmond VA
08.2020 - 10.2021
- Performed repairs on plumbing, electrical, and HVAC systems, enhancing resident satisfaction through quick resolutions.
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Collaborated with property management to prioritize urgent maintenance requests, improving response times.
- Assisted in preparing vacant 250 units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
- Demonstrated proficiency in diagnosing mechanical issues accurately using various tools such as multimeters, pressure gauges, and diagnostic software applications when applicable.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
Bar Manager
Miko's Steakhouse
Jena, LA
02.2018 - 12.2019
- Supervised all aspects of daily bar operations, maintaining strict adherence to health and safety protocols.
- Crafted and introduced inventive cocktail menus, focusing on improving overall customer enjoyment.
- Facilitated training and mentorship programs for staff on bartending techniques and customer service excellence.
- Directed inventory management efforts to enhance stock efficiency and reduce excess waste.
- Developed and refined drink pairings in collaboration with kitchen staff to elevate overall dining experience.
- Cultivated strong relationships with patrons to enhance customer loyalty.
- Developed a customer-friendly atmosphere to foster loyalty and encourage repeat patronage.
- Managed bar area maintenance tasks to uphold a pristine and secure environment for customer enjoyment.
- Guided and developed staff members to uphold exceptional customer service standards.
- Oversaw the stocking and organization of alcoholic beverages, ensuring readiness to fulfill anticipated demand.
Production Supervisor
LA Cypress Swing & Things
Pollock, LA
03.2014 - 12.2019
- Supervised daily production workflows, prioritizing safety compliance and consistent quality assurance in output.
- Provided comprehensive instruction on operational procedures, ensuring adherence to best practices.
- Analyzed and optimized workflow procedures to achieve greater efficiency and reduce delays in production.
- Developed and executed quality control protocols aimed at ensuring uniformity in products.
- Analyzed and solved challenges rapidly to ensure achievement of productivity targets.
- Directed a team of 10 associates in executing production tasks, maintaining high standards of productivity and adherence to deadlines.
- Consistently delivered high-quality outputs to meet or exceed production goals, enhancing customer satisfaction.
- Streamlined workflow by strategically allocating resources and adjusting schedules.
- Established and maintained internal operational standards to enhance overall productivity.
- Cultivated an environment of inclusivity, encouraging teamwork and transparent communication among staff members throughout the organization.
Education
- Criminal Justice
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Lake Braddock Secondary School
Burke, VaSkills
- Electrical system repairs
- Lighting systems
- Appliance maintenance and repair
- Critical thinking
- HVAC repair analysis
- Cross-functional collaboration
- Lock and Key services
- Electrical troubleshooting
- Grounds maintenance
- Fixture installation
- Residential plumbing
- HVAC maintenance
- Residential plumbing repairs
- Work order management
- Window and door repair
- Flooring installation
Certification
- Licensed Journeyman Electrician - 1998-2014
- Certified Alcohol Beverage control, Miko's - 2018-2002
- Licensed Forklift operator - 1991-1998, 2020- 2024
Timeline
Maintenance Technician/Supervisor
PMC Property Group
01.2023 - 08.2024
Maintenance Technician
BG Multifamily
09.2022 - 01.2023
Maintenance Supervisor
Red Oak Properties
11.2021 - 08.2022
Maintenance Technician
Clachan Properties
08.2020 - 10.2021
Bar Manager
Miko's Steakhouse
02.2018 - 12.2019
Production Supervisor
LA Cypress Swing & Things
03.2014 - 12.2019
- Criminal Justice
Northern Virginia Community College
High School Diploma -
Lake Braddock Secondary School