MS Office 365
Christopher Brown
Desktop Technician
Ooltewah,TN
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Work History
IT Field Technician
Buchanan Technologies
1026 Texan Trail, Suite 200 Grapevine, TX 76051, TX
01.2010 - 04.2023
- Configured hardware, devices, and software to set up work stations for employees.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Installed and configured operating systems and applications.
IT Field Technician
PEQ
Miamisburg, OH
11.2006 - 12.2009
- Configured hardware, devices, and software to set up work stations for employees.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Clerical support / graphic designer /Website Designer
Alternative Staffing, Inc. / doityourself.com
Somerset, NJ
07.1999 - 08.2000
• Managed email list for subscriber emails.
• Edited and uploaded digital image files for use on website.
• Edited content and site layout
Education
BBA - Business Management
Southern Adventist University
Collegedale, TN 08.1993 - 05.1997
Certificate - Network Management
Chattanooga State Community College
Chattanooga, TN 08.2002 - 05.2004
Skills
TCP/IP
Certification
CompTIA Network+
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursPersonal development programsHealthcare benefits401k matchPaid sick leavePaid time offCompany CultureWork from home optionSoftware
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
Fitness
Nutrition
Astronomy
Science
Techology
World Relegions
Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Timeline
IT Field Technician
Buchanan Technologies
01.2010 - 04.2023
IT Field Technician
PEQ
11.2006 - 12.2009
Certificate - Network Management
Chattanooga State Community College
08.2002 - 05.2004
Clerical support / graphic designer /Website Designer
Alternative Staffing, Inc. / doityourself.com
07.1999 - 08.2000
BBA - Business Management
Southern Adventist University
08.1993 - 05.1997
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